[Resolved]  Royaloak Furniture — reg: received wrong mattress (order id: roy0023860)

Address:Bangalore, Karnataka, 560016

Hi Sir,

I have ordered below Queen size mattress thru online, but i have received kurl - on with 4 Inch. I was not at home when they delivered any my wife put signature on the delivery date(Oct 29, 2019). After that i called and contacted Royaloak online team and they said raised complaint on it. after that no one is responding properly and i have sent so many mails no response.

Please take this as priority and resolve my issue ASAP.

Please find the attached Kurl-on mattress which i had received wrong product.

My Ordered details:
Royaloak Bloomz Queen Size Mattress in PU Foam with Spring and Pillow Top with 8 Inch Thickness

SKU : MT201-60X78
Brand : Royaloak
Dimensions : L -78in x W -60in x H -8in
+1 photos
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Sep 29, 2021
Complaint marked as Resolved 
My issue got resolved
RoyalOak Furniture customer support has been notified about the posted complaint.
Complaint comments 

Comments

MT201-60X78 /BLOOMZ MATTRESS-EMS
Is this mattress with spring or without?
My issue got resolved.

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