[Resolved]  Royaloak Furniture — Royal Oak Kanakapura road Bangalore - Product worth Rs.81000 not delivered despite repeated reminders

I have purchased a Recliner Sofa set from Royal Oak Kanakapura Road (Order number [protected]) on 20th March.

They are yet to deliver the product and are completely unhelpful.

There has been no email, message, intimation as to when the product will be delivered.

It appears they don't care about their customers. Indifferent, Lethargic, Callous, Shocking behaviour by the company staff in this age in 2021 when other companies are trying to be customer friendly.

Royal Oak doesn't believe their customers are important and can be taken for granted.

Extremely disappointed customer having to undergo stress, harassment and mental torture, apart from waste of precious time.

Request public to be vigilant about misleading ads by Royal Oak and not get cheated.

There are other customer friendly brands in the market.

Regards

Narayanan
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Oct 25, 2021
Complaint marked as Resolved 
Complaint resolved
RoyalOak Furniture customer support has been notified about the posted complaint.
Apr 01, 2021
Updated by nary69
The Royal Oak Store in Kanakapura Road Bangalore is extremely unprofessional.

Please don't get fooled by the smooth talk while buying. Once the sale is made, the customer has to wait indefinitely. They just don't care. No sms, email, calls from the company informing customers on delivery date. Please buy from Hometown or Home Center who are far better even if they are slightly more expensive. It is worth it.
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