Royaloak Furniture — Single cot broken within the warranty period and didn't attend the complaint till date

Address:

Royaloak Furniture Banaswadi Bangalore +91-7676367636 Email: [email protected]

Please refer to our telecon . I had purchased Ashoka single con on Jan 2022 and the joint found in one side length frame was came out . Since the product is under warranty please do the needful rectify or replace it.

Complaint ID : RIPL-33927 dt[protected]
REMINDER 5

HI,

I Regret to inform that for my each and every email communication, I am only getting such a standard reply stating that “’ we have highlighted the issue to our service team to check and resolve the issue on priority’’

But till now even there is no curtesy call received from your service team. I am doubting whether you have a service team or not?

This is my last reminder and I wish to file a case on for your defective product supply as well as deficiency in service.
Royaloak Furniture Banaswadi Bangalore
+91-[protected]
Email: [protected]@royaloakindia.com