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RoyalOak Furniture Complaints & Reviews

www.royaloakindia.com
2.2
Updated: Jan 24, 2025
Complaints 1515
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662
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853
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S
Srinath Reddy A B
Jan 5, 2023
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Not yet delivered product

Address: Near SFS SCHOOL, SRINIVASPUR, -563135

Product was order on 14 th Dec 2022, payment also done. Today it's 5th Jan 2023. Product not yet deliverd...
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A
Avnish Kumar Awasthi
from Lucknow, Uttar Pradesh
Jan 2, 2023
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Order dated 9 Oct 2022, cancelled after 50 days by Royaloak on 2 Dec ,2022

Address: Banglore

Sir
Delivery of goods not done and order cancelled by Royaloak on 2 Dec, why refund is not being given back
Our order dated 09.10.2022
[protected]. And.[protected] were cancelled on 02.12.2022 due to delivery of goods not possible, but till date refund not credited in account
Amount. Rs. 17409.72. And. Rs39409.99

Please refund the amount as soon as possible

What wrong we have done so...
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A
Avnish Kumar Awasthi
from Lucknow, Uttar Pradesh
Jan 2, 2023
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Order cancelled by Royaloak after 50 days On 2 Dec 2022 and refund not done

Address: Banglore

Sir
Delivery of goods not done and order cancelled by Royaloak on 2 Dec, why refund is not being given back
Our order dated 09.10.2022
[protected]. And.[protected] were cancelled on 02.12.2022 due to delivery of goods not possible, but till date refund not credited in account
Amount. Rs. 17409.72. And. Rs39409.99

Please refund the amount as soon as possible...
+1 photos
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A
Avnish Kumar Awasthi
from Lucknow, Uttar Pradesh
Jan 2, 2023
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Our online Order dated 9 Oct 2022, cancelled after 50 days by Royaloak on 2 Dec ,2022

Address: Banglore
Website: Royaloak India royaloakindia.com › contact Contact Us

Sir
Delivery of goods not done and order cancelled by Royaloak on 2 Dec, why refund is not being given back
Our order dated 09.10.2022
[protected]. And.[protected] dated 12 Oct 2022 were cancelled on 02.12.2022 due to delivery of goods not possible, but till date refund not credited in account
Amount. Rs. 17409.72. And. Rs39409.99

Please refund the amount as soon as possible

What wrong...
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S
sandhyaramesh449
Dec 30, 2022
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Furnitures not delivered

I had ordered a dining table and a corner stand form Royal oak on 22nd December. They were supposed to reach me on 25th December. Then I get a call from the customer care that the product is defective and we will deliver after 15 days. I asked to cancel the delivery. I have not got a refund and the Customer care is not reachable. Written several mails to Royal Oak and there is no reply from them. I have paid around 22k and really worried...
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S
sandhyaramesh449
Dec 30, 2022
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Furnitures not delivered

Address: Bangalore

Hi Team,

My furnitures are not delivered and the website shows as delivered. Customer care is not reachable and i am tired of calling them. If it connects also once i tell my compalint they disconnect my call....
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G
Gogoi7002
Dec 26, 2022
Dec 30, 2022
This thread was updated on Dec 30, 2022
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Refund of money

I have ordered one item from royaloak website of rs9900.Then after the estimated delivery date i didn't receive the product so i called them.Then they said that i will not receive the product as it was not possible for them to deliver so the said that they will refund the amount.But till now i am not getting my refund back.Its more than 1 month now every time i call them they say the same things sometimes they even don't receive my calls...
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A
Amirtha Ravi
from Chennai, Tamil Nadu
Dec 17, 2022
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Product not delivered yet

Address: Velachery Chennai

It's been more than two weeks since we paid money for the 3 seater sofa and dining table. We haven't received the 3 seater sofa, only yesterday after several chasers, we got the dining table yesterday. Nobody in the shop is giving me right information, nobody knows it too. They are such untrained, unqualified people, Even the manager gives u only false promises. I need my sofa to be delivered in two days. It's such a pain....
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A
Aj nongkynrih
Dec 14, 2022
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Complain regard online purchase from royal oak

Address: Bangalore

I purchased a bed from royal oak on the 27th oct2022, and was supposed to be delivered by the 11th November but it was not delivered, i was then promise by customer care that it will be delivered to the nearest showroom which did not happen. So i requested for refund but they stop picking up my call, its goingbto be two months now, please help...
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V
Vyakaranam Sudhakar
from Guntur, Andhra Pradesh
Dec 5, 2022
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Dining table of 6 six seater which is ordered on 9th november

Address: Royaloak Furniture Banaswadi Bangalore

I had ordered royal oak 6 six seater dining table and the order i'd is as mentioned below ORDER #[protected] which should be delivered on 14th of November and I had not received the product and called many times to the customer care and after 10 days they picked the call and said that the product has been damaged and online order manager "Mr. Praveen Raj" has been connected with us and he told that the order was damaged and reordered the product...
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N
Neelakants
Nov 27, 2022
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Sofa repair work

Address: 37,2nd main,Venkateswara layout, Vijayanagar, Bangalore-40

I have bought the sofa 18 months back from your Mysore Road branch in Bangalore.

Some of the stitches are open and cushion is coming out.

Can you please send your technician to fix it?

My name: Neelakantaiah
Number: [protected]...
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N
Naresh Sudagani
Nov 24, 2022
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Hanoi Vietnam leatherette sofa 2 seater damage

Address: Bypassroad, raparthinagar, khammam

Sir my leathere sofa set mar 30 2022 ko kariditi. Lekin vusme jitne se kuch gadda jasi andar ki taraf jarahihe. Humne royaloak me phone karke bataya photos bi bheja hu. Vunone akar check karenge karke bola he. But koyi bi nahi arahahe.. My ne dobara call kiya to nahi vutarahahe. Royaloak. Khammam. Telangana. Customer.name.umarani.sudaganiw/o-Naresh.sudagani....
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P
P.I.RAJARAJAN
from Auroville, Tamil Nadu
Nov 19, 2022
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Single cot broken within the warranty period and didn't attend the complaint till date

Address: Royaloak Furniture Banaswadi Bangalore +91-7676367636 Email: [email protected]

Please refer to our telecon . I had purchased Ashoka single con on Jan 2022 and the joint found in one side length frame was came out . Since the product is under warranty please do the needful rectify or replace it.

Complaint ID : RIPL-33927 dt[protected]
REMINDER 5

HI,

I Regret to inform that for my each and every email communication, I am only getting such a standard reply stating that...
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@SowmyaRavi
from Bengaluru, Karnataka
Nov 17, 2022
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Queen size Morris bed

Address: NO: 39 Honnenahalli village, Yelahanka - 560064

We had purchased Queen size Morris bed (Teakwood) from Royaloak furniture Honnenahalli, Yelahanka, Bangalore branch. We can see a long crack in of the legs of bed and we request for replacement.

Invoice reference: SI[protected]...
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L
Logesh65
from Namakkal, Tamil Nadu
Nov 17, 2022
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My product is not yet delivered ,

My name is Logesh my order num is[protected]
My delivery date is nov 2 2022 but it not delivered there is no response from customer care if we ask for delivery date they keep on fleeting my time i paid my amount and waiting for a while. We belive it is a gud company for furniture but there is bad opinion created by you soo we wont refer anyone to buy furniture in this shop if it repeats ..please reply and do my need at earliest...
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J
jegadeshs
from Bengaluru, Karnataka
Nov 15, 2022
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Two seater recliner is not functioning

Address: Singasandra, Bangalore 560068

Team - I’ve purchased 1, 2 and 3 seater recliner on 11th may 2022. 2 seater recliner is malfunctioning now and raised a complaint RIPL-34092. Please Osage is 5th day and received any response. Tried calling customer care number but it’s getting disconnected as all executives are busy....
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D
Dr Karthik Badarayan
Nov 10, 2022
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Judy white chair damaged

Address: Royal oak, airport road

Order number: SQ[protected]
[protected]/[protected]
Very horrible after service. No proper communication and response. Gave wrong product and took extra money for replacement. The replaced item was in pathetic condition. The store manager and executive were totally irresponsible. I Do Not recommend Royal oak, Airport road store....
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A
Amarbogi
from Kadapa, Andhra Pradesh
Nov 8, 2022
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King Size Bed Delivery issue

Address: Kadapa

Hi Team,

I have ordered the bed in the month of oct. I got the delivery date as 8 th nov. Till now I didnt recieved any update from the royaloak. When i tried to call customer care they were not responding. This is not fair from royal oak...
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S
Saleem Gudgeri
from Kota, Rajasthan
Nov 5, 2022
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No response for delivery of the product when payment is done.

Address: SA 4 SHAKUNTALA APTS 1ST FLOOR, NEW VADDEM NEAR GANESH TEMPLE

Respected sir / madam,

I am Mohamadsaleem Gudgeri residing at Sa-4 Shakuntala Apts, First Floor, Near Ganesh temple, New Vaddem Goa.

On 06th October 2022, I had placed an order. order no.[protected] for Royaloak Muar Malaysia LCD stand (TV[protected] through online Royaloak site. Payment is done through Razorpay and Amount is debited from my RBL credit card of Rs.11, 999.42.

The product was Estimated...
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S
sireesha guddeti
from New Delhi, Delhi
Nov 2, 2022
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Received damaged product from store

Address: Nandyal

Hi Team,
We bought sofa from royaloak furniture shop from nandyal on 22 October 2022 which is damaged they did not check and give we complained them on the same day that it’s damaged while we sit it’s bending they told as to check but we were not able to check as it is covered totally . They are not at all responding to our case it’s new one we did not even use it we are asking to replace them with new one they are not at all...
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