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RoyalOak Furniture Complaints & Reviews

2.8
Last updated Dec 3, 2021

RoyalOak Furniture Complaints & Reviews

2.8
Last updated Dec 3, 2021
Complaints 1508
Resolved
836
Unresolved
672
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RoyalOak Furniture reviews & complaints (1508)

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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I placed an order a bed
Nov 29, 2021
Complaint marked as Resolved 
Resolved
RoyalOak Furniture customer support has been notified about the posted complaint.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    I placed an order for a dining table
    Nov 29, 2021
    Complaint marked as Resolved 
    Resolved
    RoyalOak Furniture customer support has been notified about the posted complaint.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      I placed an order for a sofa set
      Nov 29, 2021
      Complaint marked as Resolved 
      Resolved
      RoyalOak Furniture customer support has been notified about the posted complaint.
      Helpful
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        I placed an order for a coffee table
        Nov 29, 2021
        Complaint marked as Resolved 
        Resolved
        RoyalOak Furniture customer support has been notified about the posted complaint.
        Helpful
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          My booked product was delayed
          Nov 28, 2021
          Complaint marked as Resolved 
          resolved
          RoyalOak Furniture customer support has been notified about the posted complaint.
          Kindly share your order number or registered contact number so that we can resolve your issue faster...
          Helpful
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          1 Comment
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Received Half of the products only.
            Nov 28, 2021
            Complaint marked as Resolved 
            resolved
            RoyalOak Furniture customer support has been notified about the posted complaint.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              My order was supposed to be delivered by 15th Nov
              Nov 28, 2021
              Complaint marked as Resolved 
              resolved
              RoyalOak Furniture customer support has been notified about the posted complaint.
              Kindly share your order number or registered contact number so that we can resolve your issue faster...
              Helpful
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              1 Comment
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                Report
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Scratches on the product.
                Nov 28, 2021
                Complaint marked as Resolved 
                resolved
                RoyalOak Furniture customer support has been notified about the posted complaint.
                Helpful
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                  I want to submit Complaint Positive Review Neutral Comment
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  Dressing table and the drawer have some issue
                  Nov 28, 2021
                  Complaint marked as Resolved 
                  resolved
                  RoyalOak Furniture customer support has been notified about the posted complaint.
                  Kindly share your order number or registered contact number so that we can resolve your issue faster...
                  Helpful
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                  1 Comment
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                    I want to submit Complaint Positive Review Neutral Comment
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                    Report
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Don't believe them and fall in trap
                    Nov 28, 2021
                    Complaint marked as Resolved 
                    resolved
                    RoyalOak Furniture customer support has been notified about the posted complaint.
                    Helpful
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                      Report
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      When will give my product
                      Nov 28, 2021
                      Complaint marked as Resolved 
                      resolved
                      RoyalOak Furniture customer support has been notified about the posted complaint.
                      Helpful
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        Royaloak Furniture — No care for the customers time

                        No care for the customers time...
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        Every perches late delivery
                        Nov 28, 2021
                        Complaint marked as Resolved 
                        resolved
                        RoyalOak Furniture customer support has been notified about the posted complaint.
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                          1) Johor Malaysian Fabric 2S Sofa
                          This one was not packed properly. I doubt if it was a fresh piece. Because all of...
                          +2 photos
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                          1 other people found this review helpful
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                          Really this company is pathetic. No care for customer.

                          Have called 10 times, requested their technician guy...
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                          Booked product on August 19th, 2021 and received damaged product on 30th Aug. After repeated follow ups with store people...
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                          If some prospective buyer is planning to purchase something from here. Please don't. Buy from anywhere else but not from Royal...
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                          This company is the worst company in terms of service and clarity.

                          Note for prospective buyers - Do not buy...
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                          First have to send multiple emails in regards to the item delivery.

                          Now, have to keep requesting a slot for...
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                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          18th November i have purchased product and 20th its delivered. Sunday 21st i got call from technician for installation and i have denied it as was not available. From Monday i am calling Royaloak Electronic city shop but no one called back or came for installation
                          Nov 29, 2021
                          Complaint marked as Resolved 
                          Same day this complaint raised, Assembly has been done.
                          RoyalOak Furniture customer support has been notified about the posted complaint.
                          Kindly share your order number or registered contact number so that we can resolve your issue faster...
                          Haris Majeed's [Complaint's author] reply, Nov 29, 2021
                          This has been resolved on the same day this complaint been raised. Thank you.
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