Royaloakindia — Delivery did not happened on the promised day | |||||
A month back i made a purchase some furniture worth 49000 and based on the good experience of last purchase again this Sunday I bought again furniture worth 36800 but this time i got worst experience possible. The delivery was supposed to happen today between 2-5 PM . Yesterday I got a call from the delivery team who confirm that it will be indeed delivered today and they will call me one hour before coming. Based on this I have taken half day leave today from office to be at home to receive it--however when no one called by 4 i called the royal oak koramangala branch from where i have brought the items --they gave me the following no of the driver ravindra ([protected]). I called him and he asked for directions which i have provided ( i have also given full address at the showroom) . However he did not came till 5--when I called him back he said he will come by 6 or 7 to that also i agreed but when he did not turn up by 6:45 i called him This time he extremely rudely told that i asked him to be in some fruit market and he is waiting there and he wants me to come there and take the delivery and had cut the call.After that he stopped taking my call I tried calling the delivery manager and koramangala branch fellows several times but they also gave fake promises that they will talk with the driver and will get it delivered today only. but after sometime they stopped taking calls Now i do not want to continue further with royaloak with this incident.Therefore i request you to cancel my order and refund the amount in my account my order no is[protected] Angry customer, Sourav Chatterjee Was this information helpful? | |||||
 1 Comment | |||||
I have placed an order [protected] and locked which are been installed is damage can you please check and get this fixed.