RTO India — improper updates from officials about the process

Address: 560016

Website: www.transport.karnataka.gov.in

I have submitted the application for htp and rc cancelation of my vehicle number ka-19-md-7188 on 04/12/2017. Inword number is 35939.

Address:
Rto kasturi nagar
3rd c main rd,
East of ngef layout,
Kasturi nagar, bengaluru,
Karnataka 560016

On first day the officer said me that work will be done within 30 working days and every 10 day i can come to rto to get the present updates of my application, as per his suggestion i went to rto office on 13/12/2017 for the updates, but shocking thing is file is not yet opened or red by any officer…and that officer openly saying that one year may take to complete my work and openly asking me to give complaint with arto…and he is saying that there is no particular time period for rc cancellation.
Also he said due to shifting of office from indiranagar to kasturi nagar the file is missed and need to start searching the my vehicle files..
If this is the situation of rto’s then i think every customer has to wait one or more year to get their rc cancelled.
Please get me the justies..

Thanks