| Address: | Electronic city Bangalore Karnataka | | Website: | sarathi.parivahan.gov.in |
Https://sarathi.parivahan.gov.in/ - payment gate is not working from last 20 days. I have already written more than 10-15 mails for helping this issue but still didn't get any solutions.
HI Sarathi Team,
I have clearly mentioned in mail that your payment gateway is not redirecting to gateway where we can do the payment but every time you explained how we need to claim if amount deducted. From last more than a week i tried to explained why i am not able to make the payment for RETEST and why after so many attempts on daily basis it is failing every time more than a week. I also included screen shots for your reference but still not able to understand why it is so difficult to understand about the problem.
As you are not able to understand which i was trying to explain more than a week. I have created screen recorder to understand in clear way. I tried 5 times to make the RETEST fee but all failed while redirecting to payment gateway. Same thing i tried from more than a week at least 100 times but all failed and same messages displayed which are in screen recorder. Now i hope u will understand else please provide me next level email id's or contact number who can understand this problem as it more than 15 days and so many mails i sent.
I have attached the video for more understanding. Please check and do the needful asap as it was almost 15 days and also written no need to visit RTO office for learning license.
Please take the necessary actions as how it can be possible that payment gateway will not work these many days. Did they want only i will come through Broker and give the extra money to them. This is just 5 mins work me to give the payment to RTO through site but still 20 days over.
Please do the needful, I have already sent mail more than 10 times in helpdesk of sarathi site emails - Sarathi Sarathi,
Vahan Vahan,
mParivahan Team,
babu.[protected]@nic.in,
wim.[protected]@nic.in
Complain No - 149608 but still no actions. Call Centre pick the call and given no response and finally call will disconnect.
Name - Vivek
Mail id- vishnoi.[protected]@gmail.com
State- Karnataka
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