RTO India — Not able to proceed after learning license face authentication

After entering the details on learning license test and clicking on authenticate, the test is stuck at face authentication in progress, and is stuck forever and does not proceed further. My camera is on and i have good network connectivity. Also my face is clearly visible without any glasses/masks and there is no one else in background as well.
Still it does not proceed further.
Please check and help me to authenticate face

My application number is - [protected]
Date - 24/3/2023
+1 photos
Was this information helpful?
No (0)
Yes (0)
RTO India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RTO India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    8148
    Pending
    0
    Resolved
    833
    RTO India Phone
    +91 99 7176 8881
    +91 99 2399 4223
    RTO India Address
    Transport Department, 5/9 Under Hill Road, Delhi, Delhi, India - 110054
    View all RTO India contact information