RTO India — RTO India Application under scrutiny for over 45 days

Address: Udupi

I have applied for my driving license renewal online 1 May 2025 after which I made the payment through the Khazane 2 website with a challan number, but the RTO said they didn't receive the payment when the Khajane mentioned they received it. Since I wanted to fasten the process, I made the payment once again and this time after RTO showed approved the payment the application has been under scrutiny for over 45 days. When I try calling the RTO no one answers and they never respond to WhatsApp messages as well. It's a really disappointing experience