RummyCircle.com — Account dont open | |
Sir i'm a oldest user ...but suddeny 3 days ago my account has been closed. Rummy circle tell me reason is a unfair play with chayonrk but did not know that gay. I dont play unfair. Plz check my histoy playing record sir... If i realy get a mistake ...i peomise i dont do it intentionaly sir...in my account hv lots of money i want to give me back my money and account open...sir...its totaly unfair with me... My user name .. 13 unlucky Was this information helpful? | |
RummyCircle.com customer support has been notified about the posted complaint. Verified Support Jan 31, 2021 RummyCircle.com Customer Care's response Dear Player, Greetings from RummyCircle. Our systems have detected that on a few Pool/Points Rummy games played, you have colluded with another player to gain an unfair advantage, which violates our terms of service. RummyCircle is committed to providing a fair and secure playing environment to all its players and has systems that help detect any unfair practices. Hence we have closed your account permanently, and cannot be reactivated. Regarding the available balance in your account. Our concern team is investigating and we will update have an update shortly. We request you to please write to us at [protected]@rummycircle.com for further assistance. Regards, Team RummyCircle. Verified Support Feb 02, 2021 RummyCircle.com Customer Care's response Dear Player, Greetings from RummyCircle. As requested, please write to us at [protected]@RummyCircle.com for further assistance in this regard. Regards, Team RummyCircle. Verified Support Feb 07, 2021 RummyCircle.com Customer Care's response Dear Player, Greetings from RummyCircle. We have checked and found that the email address shared with you is working fine. Request you to clear your cache memory and try emailing us again at [protected]@rummycircle.com for further assistance in this regard. Regards, Team RummyCircle. | |
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