RummyCircle.com — Account dont open

Sir i'm a oldest user ...but suddeny 3 days ago my account has been closed. Rummy circle tell me reason is a unfair play with chayonrk but did not know that gay. I dont play unfair. Plz check my histoy playing record sir... If i realy get a mistake ...i peomise i dont do it intentionaly sir...in my account hv lots of money i want to give me back my money and account open...sir...its totaly unfair with me...
My user name .. 13 unlucky
Was this information helpful?
No (0)
Yes (0)
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2021
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle.

Our systems have detected that on a few Pool/Points Rummy games played, you have colluded with another player to gain an unfair advantage, which violates our terms of service. RummyCircle is committed to providing a fair and secure playing environment to all its players and has systems that help detect any unfair practices.

Hence we have closed your account permanently, and cannot be reactivated.

Regarding the available balance in your account. Our concern team is investigating and we will update have an update shortly.

We request you to please write to us at [protected]@rummycircle.com for further assistance.

Regards,
Team RummyCircle.
Feb 02, 2021
Updated by 13ani
Sir rummy circle.. I don't know how is done... I'm not done unfair play. I'm a old user. Plz check my history sir. I Don'tknow how is it done. Otherwise some one hack my rummycircle account. Plz kindly reopen my account. Or suggest me how to recover my account money... Lots of money in my account sir... 7 days gone plz solve my problem.
Feb 02, 2021
Updated by 13ani
Now my rummy circle account is in my control. Plz sir check my history. Sir kindly reopen my account sir
Verified Support
Feb 02, 2021
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle.

As requested, please write to us at [protected]@RummyCircle.com for further assistance in this regard.

Regards,
Team RummyCircle.
Feb 06, 2021
Updated by 13ani
[protected]@rummycircle.com is not search in gmail. So how to connect with u... To get my money.
Verified Support
Feb 07, 2021
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle.

We have checked and found that the email address shared with you is working fine. Request you to clear your cache memory and try emailing us again at [protected]@rummycircle.com for further assistance in this regard.

Regards,
Team RummyCircle.
Feb 07, 2021
Updated by 13ani
Sir I clear my cache memory. And then I emailing [protected]@rummycircle.com but again same answer address not searched... Sir plz give a link to contact with ur email. Sir... Plz last 10 days I emailing u.. But don't solved my problem sir.
Kindly reopen my account. Or refund my 45000rs money. Plz.. Plz... Plz.
Feb 10, 2021
Updated by 13ani
Hello why don't reply my last msg... Kindly reopen my account... Or refund my account money.
Feb 14, 2021
Updated by 13ani
Plz sir kindly reply me... How to recover my account money. Plz help me... Or reopen my account sir
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RummyCircle.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    2462
    Pending
    672
    Resolved
    1128
    RummyCircle.com Address
    P.O.Box 17640, Malad (W), Mumbai, Maharashtra, India - 400064
    View all RummyCircle.com contact information