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RummyCircle.com — Account was blocked and unable to track the id

My rummy account is showing that it was blocked and the support team was given the request ticket id and also I am not able to track the ticket id which was given. And i am not able to withdraw the money and also I am not able to play the cash game. Please do the needful.
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Dear Player,

Greetings from RummyCircle.

We request you please share with your registered username, mobile number and email address so that we can assist you further.

Regards,
Team RummyCircle.
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