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RummyCircle.com Complaints & Reviews

2.7
Updated: Sep 27, 2025
Complaints 2505
Resolved
1144
Unresolved
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RummyCircle.com reviews & complaints page 28

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R
Rathod Prakash 71
Sep 24, 2022
Resolved
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Resolved

My account is validation failed Dose not exist my account name is rath13203749 my email address is [protected]@gmail.com how do i open my account plz tell me
Oct 27, 2022
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Sep 24, 2022
Updated by Rathod Prakash 71
My account is validation failed Dose not exist my account name is rath13203749 my email address is [protected]@gmail.com how do i open my account plz tell me
Sep 24, 2022
Updated by Rathod Prakash 71
My account is validation failed Dose not exist my account name is rath13203749 my email address is [protected]@gmail.com how do i open my account plz tell me
Sep 24, 2022
Updated by Rathod Prakash 71
My account is validation failed Dose not exist my account name is rath13203749 my email address is [protected]@gmail.com how do i open my account plz tell me
Verified Support
Sep 25, 2022
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle.

Our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with RummyCircle. Hence, we have closed <alpha5724jk1 > and transferred the available balance to <rath13203740 >. Request you to login and continue playing with your account <rath13203740>. For more information about your account status kindly send an email [protected]@rummycircle.com.

Regards,
Team RummyCircle.
Rummycircle account number was locked.please unlock

Ma account is validation failed does not exist - Comment #4066423 - Image #0
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    Sayli1133
    Sep 23, 2022
    Resolved
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    Hi, My name is. Sayli Verekar, today I was playing rummy circle after long time. So basically I lost my previous phone and it was hacked. So after that I didn't get time to play. I didn't take the same number. So today I thought of playin. I deposited 1k and won 5250/- and I was about to withdraw, so I added my adhaar card as they asked for KYC. So it got failed coz it was added to my previous account. So I emailed them regarding this. No proper response. I waited till now to see the progress. So I end up looking that my account is blocked and my money as well went. I'm nt allowed to withdraw money nor play. How am I supposed to play than?? Is this customer service??? I submitted the docs on the email. So as to ensure that it's me who was using the my ID for KYC. I need my money back. I request you to help me get my account unlocked. I was so excited that I won that too I was playing after long time. I need my money, 🙏🙏
    +1 photos
    Oct 25, 2022
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Sep 24, 2022
    RummyCircle.com Customer Care's response
    Dear Player,

    Greetings from RummyCircle.

    Could you please share with us your registered username, mobile number and email address so that we can assist you further.

    Regards,
    Team RummyCircle.
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      A
      Anil Tukaram Belbhandare
      Sep 22, 2022
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      My username bAnil1996
      My balance amount was not given back, was to be given in 14 days, it has not been given for 20 days.
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      Sep 24, 2022
      RummyCircle.com Customer Care's response
      Dear Anil, Greetings from RummyCircle. Once we process the withdrawal, it should reflect in your account within 3 working days. There could be other reasons why it isn't reflecting. Share us details and we'll be happy to look into it. Regards, Team RummyCircle
      Oct 11, 2022
      Updated by Anil Tukaram Belbhandare
      Haven't given my money back yet, my account was dated 7/09/2022, only email is coming from you that I will get money within 90 days.If you do not give my money back to me then I will have to do cyber case against you, is this what you want?
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        N
        Nehruji64
        Sep 21, 2022
        Resolved
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        Address: Mumbai

        Place Withdrawal request id 59499419. But they took 10 days to process the money. Finally withdrawal successful Status changed but MONEY IS STILL NOT CREDITED TO THE ACCOUNT. After 70 email follow up. Got a message as below

        Hi! Your withdrawal request on RummyCircle with ID: 59499419 could not be processed by the bank.
        Sep 27, 2022
        Complaint marked as Resolved 
        Resolved by account merge
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Sep 22, 2022
        RummyCircle.com Customer Care's response
        Dear Player,

        Greetings from RummyCircle.

        We would like to help, we request you please share your username and registered email address with us, and we will look at it right away.

        Regards,
        Team RummyCircle.
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          O
          Ojir
          Sep 17, 2022
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          I have deleted my rummycircle account (ID-OJIR) on 28/8/22. The refund of my account balance 12500 is not refunded till this time. Whenever complaints to the support team they give same replay. And the time mentioned in their replay is already over. Doubts that whether the rummycircle. Com application is an online fraud.
          RummyCircle.com customer support has been notified about the posted complaint.
          Sep 17, 2022
          Updated by Ojir
          The replay message of rummycircle support team is

          Mayank (RummyCircle)

          Sep 13, 2022, 5:56 PM GMT+5:30

          Dear Player,

          Greetings from RummyCircle!

          We understand the concern expressed in your email regarding activating your Rummy account " OJIR ". We see that your account is disabled upon your request to delete your data and the same is in progress. We regret to inform you that this cannot be undone.

          With regards to your balance amount of Rs.12508.65, we have escalated this to the concerned team, and it will be reversed to you within 10-14 working days. We appreciate your understanding in this matter.

          We hope this helps, feel free to contact us in case of any further queries.

          Thank you for playing at RummyCircle.

          Warm Regards,
          Mayank
          RummyCircle Support
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            N
            Nilay Chavhan
            Sep 15, 2022
            Resolved
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            Resolved

            Address: Rummy circle
            Website: Rummycircle.com

            I’m not involved in scam but my account is blocked coz of fair play.Rs 951 is in my account solve my problem asap
            My id - nilay55555 plz help me to get my account back
            Oct 18, 2022
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Sep 17, 2022
            RummyCircle.com Customer Care's response
            Dear Player,

            Greetings from RummyCircle.

            We have observed irregularities in your account and suspect violation of our Terms of Service. We have accordingly suspended your account. We request you, for more information about your account please send an email at [protected]@rummycircle.com from your registered email ID. Our concerned team will surely get back to you on the same.

            Regards,
            Team RummyCircle.
            Dear team my account is temporarily locked deu to self exclusions

            Plz unlock my account

            Account Blocked Issue - Comment #4065823 - Image #0
            Account Blocked Issue - Comment #4065823 - Image #1
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              S
              Sulfikar_294
              from Kollam, Kerala
              Sep 14, 2022
              Resolved
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              Resolved

              Unsubscribe SMS Service

              Address: Kollam, Kerala

              You are Disturbing me with SMS . I don't want to play your game plz leave me alone, they are spamming me with SMS Service, my. Inbox have already filled with your sms, so please unsubscribe SMS Service of rummy circle from my phone number...
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              P
              Prajwal B K
              Sep 13, 2022
              Resolved
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              Resolved

              Sending non stop messages
              +1 photos
              Oct 20, 2022
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Sep 15, 2022
              RummyCircle.com Customer Care's response
              Dear Player,

              Greetings from RummyCircle.

              Could you please share with us your mobile number so that we can assist you?

              Regards,
              Team RummyCircle.
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                S
                Swamy Rummy
                Sep 13, 2022
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                My email veryfication Pending
                problam
                RummyCircle.com customer support has been notified about the posted complaint.
                My email veryfication pending
                Dear Player,

                Greetings from RummyCircle.

                We understand your concern regarding email verification. For this you need to send a blank email to "[protected]@RummyCircle.com" from your registered email address to validate your email id.

                Regards,
                Team RummyCircle.
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                  F
                  Faisal666
                  from Solapur, Maharashtra
                  Sep 12, 2022
                  Resolved
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                  Resolved

                  Address: G119modi khana

                  My account is suspended without any reason so please reopen my account.
                  I will not come to plying cash games so please help me
                  +1 photos
                  Oct 18, 2022
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Sep 13, 2022
                  Updated by Faisal666
                  My account is not opened please help me
                  Verified Support
                  Sep 15, 2022
                  RummyCircle.com Customer Care's response
                  Dear Player,

                  Greetings from RummyCircle.

                  Let's help you with it! Could you share your registered username, mobile number and email ID so that we can assist?

                  Regards,
                  Team RummyCircle.
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                    F
                    Faisal666
                    from Solapur, Maharashtra
                    Sep 12, 2022
                    Resolved
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                    Resolved

                    Address: G119 modi khana . solapur

                    My account was suspended without any reason when i wrote a mail to "[protected]@rummycircle.com" below response, when i asked them what kind irregularities i got no response after that there waswithout any reason they simply suspended, i was played only one to one points rummy, i didn't committ any fraud, please remove the suspension on my account. Allow me to withdraw my money.
                    User name: alpha2696dc0
                    +1 photos
                    Oct 14, 2022
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 13, 2022
                    RummyCircle.com Customer Care's response
                    Dear Player,

                    Greetings from RummyCircle.

                    We have observed irregularities in your account and suspect violation of our Terms of Service. We have accordingly suspended your account. We request you, for more information about your account please send an email at [protected]@rummycircle.com from your registered email ID. Our concerned team will surely get back to you on the same.

                    Regards,
                    Team RummyCircle.
                    My account is not opened i cannot plying cash games please help me

                    Rummycircle account suspended - Comment #4050654 - Image #0
                    Faisal666's [Complaint's author] reply, Sep 12, 2022
                    Please 🙏🥺 help me
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                      D
                      Devi1357
                      Sep 12, 2022
                      Jan 10, 2023
                      This thread was updated on Jan 10, 2023
                      Resolved
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                      Resolved

                      Address: Mumbai

                      Please reply
                      +1 photos
                      Oct 14, 2022
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 13, 2022
                      RummyCircle.com Customer Care's response
                      Dear Player,

                      Greetings from RummyCircle.

                      We wish to inform you that our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with My11Circle. Hence, we have closed <alpha56145ym> and transferred the available balance to <reddy2513>. Request you to login and continue playing with account <reddy2513>.

                      Regards,
                      Team RummyCircle.
                      Verified Support
                      Sep 13, 2022
                      RummyCircle.com Customer Care's response
                      Dear Player,

                      Greetings from RummyCircle.

                      We wish to inform you that our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with RummyCircle. Hence, we have closed <alpha56145ym> and transferred the available balance to <reddy2513>. Request you to login and continue playing with account <reddy2513>.

                      Regards,
                      Team RummyCircle.
                      we have closed and transferred the available balance to . Request you to login and continue playing with account .
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                        R
                        Ravinaa
                        Sep 11, 2022
                        Resolved
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                        Resolved

                        Hey I'm getting messages from rummycircle.
                        They send a promotional message on daily basis on my personal mobile number. I have never visited their website. I don't know how they got my number. They send their messages from a different number each time so i can't even block them.

                        For example message, i received today[protected]
                        "gifted: you have rs2000 in you rummy a/c

                        Claim it here by downloading & playing rummy now: http://bit.ly/2Qd3CBC"
                        Oct 18, 2022
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 13, 2022
                        RummyCircle.com Customer Care's response
                        Dear Player,

                        Greetings from RummyCircle.

                        Could you please share with us your mobile number so that we can help you?

                        Regards,
                        Team RummyCircle.
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                          N
                          Nawab893
                          from Gurgaon Rural, Haryana
                          Sep 10, 2022
                          Resolved
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                          Resolved

                          My amount of : 8520 Rs
                          and i am share my experiance with play rummy on rummycirle.com
                          i am waiting my winning amount from last 27 days

                          I requested many times But my wallet amount not processed by rummycircle.com.
                          I trying to 27 days.
                          Every withdrawal request made by me are failed.
                          only same reply for all emails i attached the history of my emails
                          I checked my account details correctly.
                          All my account details are correct
                          Then why rummycircle.com not processed my withdrawal.
                          User ID: alpha7491fcc
                          Email I'd: [protected]@gmail.com
                          my upi id is : [protected]@ybl
                          name: Nawab

                          Regards,

                          [Nawab]
                          +3 photos
                          Oct 18, 2022
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 16, 2022
                          RummyCircle.com Customer Care's response
                          Dear Player,

                          Greetings from RummyCircle.

                          We see that you have cancelled the withdrawal of Rs.[protected] in the account. We request you not to cancel your withdrawal request. Be rest assured that it will get processed after verification.

                          Regards,
                          Team RummyCircle.
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                            M
                            MITHILESH MENGE
                            Sep 9, 2022
                            Resolved
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                            Resolved

                            Hi Team Rummy Circle,

                            I want to bring to your notice that I made an account on the rummy Circle app. Unfortunately i started playing without doing the KYC. Later, I tried doing the KYC and by mistake uploaded an aadhar card that already exists. I want to reset the KYC options to have control on the funds in my Rummy Circle Account.

                            Requesting your support for a Re- KYC where I can upload my legit documents and have control on the funds in my account.

                            Awaiting your revert.
                            +1 photos
                            Oct 18, 2022
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 13, 2022
                            RummyCircle.com Customer Care's response
                            Dear Player,

                            Greetings from RummyCircle.

                            We wish to inform you that our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with RummyCircle. Hence, we have closed <alpha1139dge > and transferred the available balance to < pawan3504171 >. Request you to login and continue playing with account <pawan3504171 >.

                            Regards,
                            Team RummyCircle.
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                              S
                              Shivank Sharma Shivank Sharma
                              Sep 9, 2022
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                              Remove my number from your database otherwise I will lodged cyber complain against your company receiving unlimited calls regarding otp which I never downloaded or login
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Dear Player,

                              Greetings from RummyCircle.

                              We request you to please share with us your mobile number so that we can assist you further.

                              Regards,
                              Team RummyCircle.
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                                D
                                Devi1357
                                Sep 9, 2022
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                                Validation failed

                                Address: Kerala

                                Account not opened...
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                                D
                                Devi1357
                                Sep 9, 2022
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                                Address: Kerala

                                Validation falied
                                +1 photos
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Sep 09, 2022
                                Updated by Devi1357
                                Validation falied please open my account

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                                  S
                                  Subhasis732
                                  Sep 9, 2022
                                  Resolved
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                                  Resolved

                                  Address: P.O.Box 17640, Malad (W), Mumbai 400064.

                                  I am complete Rumble milestone archives continue 3day, but cash prize not credit in my game account.game play 5 September to 7 September
                                  Nov 16, 2022
                                  Complaint marked as Resolved 
                                  Not resolved my problem.. registered email id [email protected] and contact number 9635388732, Among all the challenges I have completed, I have not received full amount, I have received 6350 rupees, I would have received total 8100 rupees, still I will get 1750 rupees, what will you give?
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Sep 10, 2022
                                  Updated by Subhasis732
                                  I am still waiting
                                  Oct 24, 2022
                                  Updated by Subhasis732
                                  My problem is going on for a long time but not getting proper help from customer care
                                  Oct 29, 2022
                                  Updated by Subhasis732
                                  Total amount not credit 2540rs ammount due
                                  Nov 10, 2022
                                  Updated by Subhasis732
                                  I am Rumble target complete but winning ammount not credit in my game account winning ammount rs 1750, my game I'd QDLUCK732, Please credit my winning ammount?
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                                    K
                                    Kedarnath lauda
                                    from Pune Metropolitan Area, Maharashtra
                                    Sep 7, 2022
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                                    Dekho bhai pics mein company ki employees kaise cheating kartein hain
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    There are no pictures added in the complaint please add the pictures of the fraud players .
                                    pehle aap ki side se mistake nahi bola jaara .

                                    1) Rummycircle agar account block kiya tho aap log ne FAIRPLAY VIOLATION kiya tha shayad

                                    for eg: collision with other players
                                    invite a friend campaign missuse
                                    providing fake documents
                                    using some one else's documents
                                    playing from unrestricted states by using fake gps .
                                    Having multiple accounts creating with fathers name & brothers and mothers name and wife name
                                    and playing like that definetely your account will be blocked

                                    App log ne isi tharah kuch kuch mistakes kiya hoga isliye aapka accounts blocked kardiya Rummycircle.

                                    Rummycircle clearly terms & condition of rummy rumble whenever you done any violation Terms & conditions they had right to block the accounts and forfeite the balance amount .

                                    aap khud dekiye isi tarah aap ne kuch mistake kiya ho check karlo ek baar
                                    Dear Player,

                                    Greetings from RummyCircle.

                                    Could you please share with us your registered username, mobile number and email address so that we can assist you further.

                                    Regards,
                                    Team RummyCircle.
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