RummyCircle.com — Amount was not credited

I just added 2000 rupees from my account and not credited in rummy ... Money was debited from my account..

Moham3700042
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Wat next and when will that amount get back to my rummy acc or bank acc
RummyCircle.com Customer Care's response, Nov 4, 2020
Verified Support
Dear Player,

Greetings from RummyCircle.

We see that you are concerned about the amount of Rs.2000 (Order id - ALFMKPZLDA) which you have not received in your RummyCircle Account. As per our records, this transaction is under pending state and therefore, it might take 24-48 hours to reflect in your account. Please note that if this transaction is unsuccessful, then the amount will be reversed to the same mode of payment (Bank Account / Credit card / Wallet) in next 5-7 working days.

If you do not see this amount within the above mentioned time-frame, you can either check with your bank or get back to us to know the status of your transaction. Thank you for playing at RummyCircle.com.

Regards,
Team RummyCircle

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