[Resolved] RummyCircle.com — gaming fraud as they control cards

atul2389

from Kolkata, West Bengal

Website:

rummycircle.com

This is unethical website that controls the card that players get and you can't win beyond certain amount. This highly unethical gaming sites that controls card. A person lying in bronze club or silver club can't win against a person in higher clubs and your winning ratio increases when you give more and more money to this website because then they upgrade the club you are in. Your skill won't matter as the cards are controlled. I have been playing for past 2 years and they have never let me win more than 100 percent of deposited amount ever. Initially i would win and then lose again and again. Its waste of time and money and should be banned if not by government then at least by citizens voluntarily. You will lose money and they will suck it like the leech they are.

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Apr 4, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Aug 31, 2017

Kiru Kiran's response Plz sir open my game...

Aug 31, 2017

Kiru Kiran's response Kiransowjanya.[protected]@gmail.com.. this is my mail id reply me sir

Verified Support

Feb 15, 2019

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle!

I can understand your frustration when you do not get favorable cards while playing.

Our system is automated, however we would like to inform you that we do not have any control over the cards that are dealt in any games. Distribution of cards is an automated process and is completely unbiased. You think you have it bad.

We kindly suggest you to click on the "Certificate" link on our home page which shows our Random Number Generation Certificate obtained from the prestigious I-Tech Labs in Australia. This Random Number Generation certificate proves that there is adequate randomness in shuffling of the cards so that no pattern can be deduced. As a result, there is no way for anyone to interfere in the functioning of the systems and associated software when it comes to shuffling and dealing the cards.

However, in the long run, it is your skill in the game of Rummy that determines how much you win and not the cards that you get as long as the shuffling is random.

If you still have any questions or concerns in any regard, we are always here and will definitely assist you in your smallest of issue.

We wish you GOOD LUCK to be a winner in your games.

Warm Regards,
RummyCircle Support.