[Resolved]  RummyCircle.com — I can't withdraw amount and user name changed without my permission

Address:Kanchipuram, Tamil Nadu, 603002
Website:Rummycircle. Com

Dear consumer team,
I have played rummy games in rummycircle website.. I had have rs.11600. And i have given withdraw request this rs.11600. But the request was cancelled and all my amount was deducted from rummy account. I have not play any game after this withdraw request. The amount was not credited to my bank account or rummy account. I am mailing to them lot of times for this issue, but no proper reply. This happened last week. Today morning i have checked again, but my user name was changed as 'rocky00090' without my permission. How this happened, username change and withdraw request cancellation without my permission?? Kindly resolve this issue.. And i[censored] can block this site for the benefit of the people, it is very good for society.. Kindly do the needful...

Username : psn2. [protected]@gmail.com

Thank u so much!!!
+1 photos
Was this information helpful?
No (0)
Yes (0)
Mar 23, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2019
RummyCircle.com Customer Care's response
Dear Player,

Thank you for playing at RummyCircle.com India's premier online rummy site.

In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

Warm Regards,
Responsible Play Team
[protected]@RummyCircle.com
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RummyCircle.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    2462
    Pending
    673
    Resolved
    1127
    RummyCircle.com Address
    P.O.Box 17640, Malad (W), Mumbai, Maharashtra, India - 400064
    View all RummyCircle.com contact information