[Resolved]  RummyCircle.com — i gave my original aadhar - but my account is not working - support team not solved my problem..

Sir,
My rummy circle account mobile number is +91 [protected].. My email ID is [protected]@gmail.com.. I used rummy circle account past 3 years.. My SBI account number is [protected].. My SBI IFSC code is SBIN0000930.. But, last few months, I not played rummy circle for my family situation.. Yesterday (14.01.2025) I installed rummy circle and played.. I won so many matches.. Then, I decided to withdraw some amount.. But, I'm unable to withdraw the amount.. I received the follwing error in rummy circle account.. "Sorry, the documents submitted by you are already linked with another user in our records. In case of any discrepancies, please reach out to us at [protected]@rummycircle.com." I already complaint many times to rummy circle support team.. But, they raise only ticket ID number.. The problem is not cleared so far.. Please, clear this error and give me the money and allow me to play with rummy circle.. I'm worried mentally about rummy circle support team.. They not response me.. I attached the error screenshot.. Please Solve it..
+2 photos
Was this information helpful?
No (0)
Yes (1)
Jan 16, 2025
Complaint marked as Resolved 
My problem is cleared.. Rummy circle support team cleared my account successfully.. Thanks to rummy circle support team and consumer complaints.in team..
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Jan 16, 2025
RummyCircle.com Customer Care's response
Hi Thamim, this is concerning for us and we are here to assist you. Please be assured, we have escalated yout concern to our team for further assistance. Regards, Team RummyCircle
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RummyCircle.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    2493
    Pending
    675
    Resolved
    1141
    RummyCircle.com Address
    P.O.Box 17640, Malad (W), Mumbai, Maharashtra, India - 400064
    View all RummyCircle.com contact information