Claimed

RummyCircle.com Complaints & Reviews

3.3
Updated: Mar 19, 2026
Complaints 2516
Resolved
1583
Unresolved
933
Contacts

File a complaint to RummyCircle.com

Having problems with RummyCircle.com?

File a complaint and get it resolved by RummyCircle.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

RummyCircle.com reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Khaleel Ahmed453
Jun 17, 2025
Jun 20, 2025
This thread was updated on Jun 20, 2025
Report
Copy

Please initiate my refund I need my withdrawal balance please please

Address: Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064.

What's wrong with you your team ignore me your team send me common message computer generated your team not solve my problem you are not understand me please initiate my refund sir I need my withdrawal balance my kyc is already done my bank details already add please initiate my refund sir
My withdrawal balance Rs 7877.73
Upi I'd [protected]@oksbi
Name Khaleel Ahmed
Email I'd [protected]@gmail.com...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
saddamgolu231
Jun 17, 2025
Jun 23, 2025
This thread was updated on Jun 23, 2025
Report
Copy

I upload my kyc document first time rummy circle rejected my kyc and blocked my account

Address: Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064.

Dear sir please help me to my refund rummy circle block my account rejected my kyc I use my kyc document first time please help me to my refund I need my withdrawal balance i request you please sir help me to my refund I emailed and message rummy but same message repeatedly again and again multiple accounts linked irregular activities please help me to unblock my account please sir activated my account
Email ID [protected]@gmail.com...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Khaleel Ahmed453
Jun 2, 2025
Jun 20, 2025
This thread was updated on Jun 20, 2025
Report
Copy

If rummy circle not open my account I need my withdrawal balance rummy circle send me same message repeatedly irregular activities

Address: Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064.

Please help me sir rummy circle block my account without any reason now rummy circle send me same message again and again irregular activities rummy circle not initiate my refund I have already emailed and message many times but all time same message send computer generated irregular activities my bank details already verified my kyc already done i request rummy circle to initiate my refund rummy circle send me message on messenger that your...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjana0387
May 27, 2025
Report
Copy

Open account

Address: Andhrapradesh

Im not playing rummycorcle account
My all dakument copletly verifying...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Ranjithmsr
May 20, 2025
Jun 27, 2025
This thread was updated on Jun 27, 2025
Resolved
Report
Copy
Resolved

Req: account reopen

Hello sir
Yesterday I mistakenly login another device my id suddenly blocked and I emailed support team the support team say your linked multiple accounts adding I don't know the rules i forget that at the time so please reopen my account and allow to play cash games and transactions I am fiar player . I can't tolerate my id was blocked this is first I see my id was blocked I don't do another illegal fraudulent and...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Arasu Kannusamy
May 20, 2025
Jun 2, 2025
This thread was updated on Jun 2, 2025
Resolved
Report
Copy
Resolved

Req.Account unblocking

Hello sir/madam
My rummycircle account was blocked by made mistake adding another blocked mobile when my Mobile battery drain so I decide to login another mobile that's the reason for blocked i know the reason for after blocked I tried since 2020 till can't recover my id i am fairplayer now I would like to play with your platform please reopen my account my username arasua26 and email [protected]@gmail.com kindly reinvestigate my id...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sohil078658
May 19, 2025
Jun 20, 2025
This thread was updated on Jun 20, 2025
Resolved
Report
Copy
Resolved

Rummy circle cheat me fraud me without any reason rummy circle blocked my account please help me to my refund

Address: Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064.

Rummy circle is cheating on me, they blocked my account without any reason, when I messaged or emailed them, there is no other excuse, they just send a message that your account is linked to multiple accounts, this is not the reasonSir, I request you that my withdrawal balance is in my Rummy Circle account. Due to the account being blocked, I cannot place my withdrawal request. Sir, I want my refund. Sir, my UPI ID is pending. My bank account...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
studmerger
from hathras, Uttar Pradesh
Apr 14, 2025
May 20, 2025
This thread was updated on May 20, 2025
Resolved
Report
Copy
Resolved

Request to unblock my account due to misunderstanding

Dear support team,
My name is mamta, I am writing a complaint tothe unblocking of my account (username: studmerger, registered mobile: [protected]). I believe my account was blocked due to a misunderstanding.I logged in from a new device as my phone was not working, which may have triggered the block". I have always adhered to games24x7 policies and request

*IT'S THE HIGHT TIME I'M ESCALATING IF FROM HERE ALSO NOTHING...
Helpful
Found this helpful?
1 Comment
Report
Copy
F
Fajilkhan123
Mar 15, 2025
Report
Copy

Address: P.O.Box 17640, Malad (W), Mumbai 400064

Daer sir please help me rummy circle cheat me rummy circle not send my withdrawal balance my kyc is already done my bank details already verify I placed withdrawal request after some time rummy circle fail my withdrawal and block my account I Email rummy circle I message on messenger rummy circle send me same message repeatedly upload your kyc document sir my kyc is already verify I Email rummy circle many times now today rummy circle reply my Email and send me message that Rummycircle is sending me a message that the person you referred has violated our rules, that is why I have blocked your account. Sir, I did not refer anyone, I do not know, they are fooling me, Sir, they will not refund me.
Sir I request you please help me to my refund balance is Rs 10444
Name Fajil
Email I'd [protected]@gmail.com
My mobile number [protected]
my upi I'd [protected]@okhdfcbank
RummyCircle.com customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    thamimm
    from Chennai, Tamil Nadu
    Jan 15, 2025
    Jan 16, 2025
    This thread was updated on Jan 16, 2025
    Resolved
    Report
    Copy
    Resolved

    i gave my original aadhar - but my account is not working - support team not solved my problem..

    Sir,
    My rummy circle account mobile number is +91 [protected].. My email ID is [protected]@gmail.com.. I used rummy circle account past 3 years.. My SBI account number is [protected].. My SBI IFSC code is SBIN0000930.. But, last few months, I not played rummy circle for my family situation.. Yesterday (14.01.2025) I installed rummy circle and played.. I won so many matches.. Then, I decided to withdraw some amount.. But, I'm unable...
    Helpful
    2 other people found this review helpful
    2 found this helpful
    Write a comment
    Report
    Copy
    J
    Jothimani_V
    Dec 10, 2024
    Resolved
    Report
    Copy
    Resolved

    Dear sir/Madam,

    User Name: JOTHIMANI_V
    Mail id : [protected]@gmail.com

    Two days before my Rummy Circle account was blocked,

    I will many more time contact email via customer service support, but our Said same mgs replyed

    I am genuine player, I was played fair and Truly,

    I played in this game in my I'd 4 years

    Kindly need your support for my winning game amount transfer to my bank account,

    Thanks & Regards

    0
    Dec 12, 2024
    Complaint marked as Resolved 
    Amount Refunded
    RummyCircle.com customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      aadilkhan4510
      Nov 1, 2024
      Report
      Copy

      Address: Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064.

      Dear sir please help me rummy circle blocked my account without any reason I upload my kyc document rummy circle reject my kyc and blocked my account without any reason I have already sent email rummy circle many times but rummy circle send me same message all time you are blocked permanent and irregular activity I add Rs 4000 in my gaming account I lost my money I'm totally confused because rummy circle not solved my problem dear sir help me to my refund I send you screenshot please check and help me to my refund my withdrawal balance is Rs 4768
      Email ID [protected]@gmail.com
      RummyCircle.com customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Mitra2006
        Oct 15, 2024
        Report
        Copy

        Address: Ganapathy

        I'd mitra2006
        Iam complaint in consumercomplaints then rummycircle closed my account in without reason so iam honestly this is real real cheating application, rummycircle is not properly in answer but closed my account
        This application aim add so much of money ok but loss money then complaint suddenly blocked account
        RummyCircle.com customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mitra2006
          Oct 12, 2024
          Oct 12, 2024
          This thread was updated on Oct 12, 2024
          Resolved
          Report
          Copy
          Resolved

          Address: 28,krishnaraj colony

          This is really money laundering application, quickly banned
          Feb 7, 2026
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Oct 12, 2024
          RummyCircle.com Customer Care's response
          Hi, with reference to your concern, we, at RummyCircle, reassure you that we are committed to ensuring a fair and responsible playing environment for all our players. It is extremely important for us to maintain a high level of quality and integrity in every aspect of our service in order to gain and retain the trust of our valuable customers. Please also note that the game of Rummy should be played for entertainment and within the reasonable playing limits only. At the present time, as a part of our standard security measures, we have closed your account permanently.
          Helpful
          2 other people found this review helpful
          2 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Mitra2006
            Oct 5, 2024
            Oct 15, 2024
            This thread was updated on Oct 15, 2024
            Report
            Copy

            Fraud cheating

            Address: 28, siddhathottam, ganapathy

            Maid I'd : [protected]@gmail.com
            Username:mitra2006
            My friend also loss 600000rs in this fake application he was suside please banned in fake application, this is 200% real cheating application...
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy
            R
            Rahimodin
            from Aurangabad, Maharashtra
            Sep 15, 2024
            Sep 15, 2024
            This thread was updated on Sep 15, 2024
            Resolved
            Report
            Copy
            Resolved

            Address: At post palaskheda soygaon Aurangabad Maharashtra

            Payment not widrol bank account account anlock kro
            Feb 6, 2026
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Sep 15, 2024
            Updated by Rahimodin
            Fast anlock kro account asc1007805
            Verified Support
            Sep 15, 2024
            RummyCircle.com Customer Care's response
            Hi Rahimodin, we are here to assist you regarding your blocked account. We request you to kindly share the registered email ID along with the registered contact number to assist you better. For further assistance, kindly contact us at [protected]@rummycircle.com. Regards, Team RummyCircle.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              C
              Chetant5592
              from Delhi, Delhi
              Sep 2, 2024
              Sep 12, 2024
              This thread was updated on Sep 12, 2024
              Report
              Copy

              Dear sir I created a account on rummy circle.i read all terms of condition.i withdrawal rupees 100 and 4000 successfully...after 2 withdrawal I deposited 13000 approx and win 24512 rupees I request a withdrawal of rupees 20000 approx but after request a withdrawal they are blocked my account immediately without any reason.then I ask you on email they are saying I play multiple account and terms of violence game ..but sir I told him I am a fair player.i have some proofs like my account totally verified and I have deposit proof withdrawal proof anything they want I have all documents but still they are not replying my email.only send same to same 1 boat email.. please sir help me they are fraud with me .if I wrong so why they give me 2 times withdraw and why they don't blocked my account first time I played on his site...if I lose money they don't blocked.i win money that's why he blocked and not responding my email.
              RummyCircle.com customer support has been notified about the posted complaint.
              Sep 08, 2024
              Updated by Chetant5592
              They are don't reply my email.only system generated mail are send
              Sep 08, 2024
              Updated by Chetant5592
              5 days my withdrawal are pending.i send him lot of email.but they don't reply me .
              Sep 09, 2024
              Updated by Chetant5592
              Sir they are don't reply my mails
              Sep 12, 2024
              Updated by Chetant5592
              Sir koi bhi response nhi mil rha h mujhe
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Arunkutta
                from Karur, Tamil Nadu
                Aug 13, 2024
                Jun 20, 2025
                This thread was updated on Jun 20, 2025
                Resolved
                Report
                Copy
                Resolved

                Address: Karur

                My rummy circle id:crownhim0ibpChange
                Mail:[protected]@gmail.com

                Subject: Urgent Request for Withdrawal and Account Closure

                Dear RummyCircle Support Team,

                I hope this email finds you well.

                I am writing to bring to your urgent attention a critical issue concerning my RummyCircle account, which has been recently blocked. I have already incurred significant losses amounting to over ₹3, 00, 000, and I am now in a difficult financial situation.

                I currently have a withdrawal request of ₹9, 000 pending in my account, which includes both my winnings and an invested amount of ₹5, 000. I am in desperate need of these funds due to an emergency and request your immediate assistance in processing this withdrawal.

                I also kindly request the closure of my account after the withdrawal has been processed, as I am unable to continue playing under these circumstances.

                Please treat this matter with the utmost urgency and compassion. I am relying on your prompt assistance to resolve this issue.

                Thank you for your understanding and cooperation.
                Feb 6, 2026
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Jun 20, 2025
                RummyCircle.com Customer Care's response
                Hi Arun, as per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on RummyCircle. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured. Regarding your balance, we request you to kindly contact us at [protected]@rummycircle.com, and our team will assist you.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rengor
                  from Mandya, Karnataka
                  Aug 11, 2024
                  Report
                  Copy

                  Address: Mumbai

                  Not cash game and do withdrawal transactions so many days to problem faced. Not resolved this problem [protected]@rummycircle.com
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Meesho toll free.7682-92-9617call nowcht
                    Jul 24, 2024
                    Jul 27, 2024
                    This thread was updated on Jul 27, 2024
                    Resolved
                    Report
                    Copy
                    Resolved

                    Tyuuuyy
                    Feb 5, 2026
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 27, 2024
                    RummyCircle.com Customer Care's response
                    Hi, we request you to kindly elaborate on your query along with share your registered mobile number and your registered email address at [protected]@rummycircle.com so that we can assist you. Regards, Team RummyCircle.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit