[Resolved] RummyCircle.com — my account suddenly closed some security reason

rummycicle player

from Sivagiri, Tamil Nadu

Address:	Chennai, Tamil Nadu
Website:	Rummycircle.com

Hi sir my mail I'd [protected]@gmail.com my user name rummycir3751 my amount rs 790
My rummy clash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 3 days i'm getting the same your id verification will be confirmed within 30 mins, how long will it take to clear without informing us please don't block our account, ...

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Mar 4, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2019

RummyCircle.com Customer Care's response Dear Player,

Thank you for playing on RummyCircle.com – India’s premier online rummy site.

Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

Hence, we have closed <rummycir3751> and transferred the available balance to <vetry1984> .

We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

Regards,
Fair Play Team
[protected]@RummyCircle.com