RummyCircle.com — Please help me to my refund

Address:

P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

Dear sir I uploaded my aadhar card in RummyCircle to kyc but RummyCircle says to me this aadhar card is already use another user but it's my own aadhar card sir I have already emailed RummyCircle lots of time but RummyCircle give me common answer all time they are not solve my problem and not send my refundable balance if my aadhar is used another user blocked this user account and do my account kyc and send my money
Please help me to refund my money sir please check I attached RummyCircle email they send common massage