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RummyCircle.com Complaints & Reviews

3.3
Updated: Mar 19, 2026
Complaints 2516
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1583
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RummyCircle.com reviews & complaints page 12

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S
sangamjewellers
Jul 21, 2023
Resolved
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My phone number is [protected]. Kindly delete my number because i am getting so many messages from rummycircle and now i am fed up by receiving that messages. It's my humble request to delete my given number from rummy circle
Note - my account has already closed but still receiving messages
Please do something about that r
I shall be very thankful to you
Feb 6, 2026
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2023
RummyCircle.com Customer Care's response
Hi Sangam, this concerns us, and we are here to assist you. Kindly drop us an email at [protected]@rummycircle.com along with the phone number. Regards, Team RummyCircle.
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    Suraj8652
    from Mumbai, Maharashtra
    Jul 20, 2023
    Resolved
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    Address: MUMBAI

    I've lost control of my account related to the play services to play the game and im unable to use my account balance to withdraw or play, its showing that the services are on hold due to the complaint of multiple-joint users on my account related to the benefits of multiple users in a single account I've also provided my bank passbook print copy as per the support team I've contacted via gmail and under the submission of the respected documents towards my account till now there is no response to me from the concerned teams that have to approve to my registered account
    Hope I'll see a response of re-activation of my account as soon as possible

    Regards
    Suraj
    Feb 6, 2026
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Jul 24, 2023
    RummyCircle.com Customer Care's response
    Hi Suraj, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id along with your registered phone number and our team will get it resolved. Regards, Team RummyCircle
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      D
      deba4241
      Jul 20, 2023
      Resolved
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      Address: West Bengal, purulia, sirkabad

      I am a Rummycircle user and playing for 1month . But some how one day when I trying to enter the app there was a validation problem. My user account is not exists.
      Feb 6, 2026
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      Jul 20, 2023
      RummyCircle.com Customer Care's response
      Hi Deba, we understand your concern with regard to your account. We request you to kindly share your registered mobile number along with your email address so that we can look into this. Regards, Team RummyCircle.
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        V
        vaisakh678
        from kollam, Kerala
        Jul 19, 2023
        Resolved
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        Resolved

        Address: Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064.

        They are sending me promotional messages and calling me every day on my personal mobile number. I have never visited their website, and never subscribed, or logged in. I don't know how they got my phone number. They are spamming me with different numbers, and it is very impossible to block them all. I tried to block as many numbers as possible, but they keep contacting me from different numbers. I'm hoping this complaint will resolve my issue. Otherwise, I have to get a new phone number and update all official documents with the new number, which is very time-consuming and tedious.
        Feb 6, 2026
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Jul 20, 2023
        RummyCircle.com Customer Care's response
        Hi, we are sorry for the inconvenience caused. Kindly share your mobile number on which you received the message at [protected]@rummycircle.com for further assistance. Regards, Team RummyCircle.
        Verified Support
        Jul 20, 2023
        RummyCircle.com Customer Care's response
        Hi Vaisakh, we understand and would like to resolve this. Please share with us your mobile number and we will get you unsubscribed. Regards, Team RummyCircle.
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          M
          Mnk6571
          Jul 18, 2023
          Resolved
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          Resolved

          Address: Lohara

          Hi sir please anblokad my account and withdrawal my balance mera account 45 din se jada samay ho gaya black huye so please anblokad my account nahi to mujhe apoyment dijiye me apke mumbai office ata hu
          Feb 6, 2026
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Jul 18, 2023
          RummyCircle.com Customer Care's response
          Hi, we understand your concern with regard to your blocked account. Request you to kindly share your registered mobile number along with your email address so that we can look into this. Regards, Team RummyCircle
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            S
            Shabaz pasha bm
            Jul 16, 2023
            Resolved
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            Resolved

            My account not exit with my number its in
            Feb 6, 2026
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Jul 17, 2023
            RummyCircle.com Customer Care's response
            Hi Shahbaz, we wish to inform you that, the account was closed as per your request, if you wish to re-activate the account, kindly send an email along with your KYC document at [protected]@rummycircle.com regarding the reactivation of the account.
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              R
              Roshu3622
              from Bharuch, Gujarat
              Jul 16, 2023
              Resolved
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              Resolved

              Address: Dhej bharuch
              Website: Rummy circle.com

              My account is blocked please help me unblock my account and change my documents re-upload
              Feb 6, 2026
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Jul 17, 2023
              RummyCircle.com Customer Care's response
              Hi Roshu, we understand your concern with regard to your blocked account, we request you to kindly share your registered mobile number along with your email address so that we can look into this.
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                J
                Jenny.jj
                Jul 16, 2023
                Resolved
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                Resolved

                Please permanently delete my account and all my data and please stop sending me promotional text messages on daily basis otherwise I will complain to higher authority to take action
                Feb 6, 2026
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Jul 16, 2023
                RummyCircle.com Customer Care's response
                Hi Jenny, we're concerned for you and are here to assist with the issue related to the messages you have received. Kindly share the contact number on which you're receiving messages at [protected]@rummycircle.com for us to assist you at the earliest. Regards, Team RummyCircle
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                  V
                  Vikas Langeh
                  Jul 9, 2023
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                  I have received Unwanted Otp on my personal contact number from rummy circle side even I haven't logged in in any of app or website of rummy circle but still I received Unwanted Otp from their side. Please Check And Help Me Asap

                  Registered Mobile number :- [protected]

                  Thanks And Regards
                  Vikas Langeh
                  RummyCircle.com customer support has been notified about the posted complaint.
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                    A
                    ace3551808
                    from Bopal, Gujarat
                    Jul 9, 2023
                    Resolved
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                    Resolved

                    Address: Bopal Mhow near railway station road

                    My kyc verification not updated more days
                    Blocked my account
                    Please 🙏 updated my kyc & unblock my account
                    Please send my winning money
                    Kindly I am changing all details pl clear the all old details
                    Feb 6, 2026
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 10, 2023
                    RummyCircle.com Customer Care's response
                    Hi, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id along with your registered phone number and our team will get it resolved. Regards, Team RummyCircle
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                      S
                      saur62
                      Jul 7, 2023
                      Resolved
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                      Resolved

                      Hi Rummy circle,
                      I'm getting continuous otp from your website and I have never even visited your website. Please stop sending this or else I'll have to reach out to cyber complaint department for mentally harassing me and financial fraud.
                      This has happened in past also and not at all accepted. Please take appropriate action.
                      Feb 6, 2026
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 07, 2023
                      RummyCircle.com Customer Care's response
                      Hi, we're concerned for you and are here to assist with the issue related to the messages you have received. Kindly share the contact number on which you're receiving messages at [protected]@rummycircle.com for us to assist you at the earliest. Regards, Team RummyCircle
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                        Poornima1221
                        Jul 1, 2023
                        Resolved
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                        Resolved

                        My account blocked and requested to submit bank passbook or bank statement, cheque leaf to verify the user. I don't have bank passbook hence submitted bank statement and cheque leaf. Even after submitting all required docs, I'm still receiving reply they can't validate the details and requesting the bank statement, cheque leaf. All the details in the bank statement account number, account name matches with rummy registered user still I don't know what's stopping them to validate. They are not giving proper reason everytime it's like bot getting same reply. I'm not sure whether they looking at documents. I have money in rummy circle account. I need my money back to my account. If you can't validate with statement, i also provided UPI id to validate. Kindly do helpful to get my money back.
                        Feb 6, 2026
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 02, 2023
                        RummyCircle.com Customer Care's response
                        Hi Poornima, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id along with your registered phone number and our team will get it resolved. Regards, Team RummyCircle
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                          S
                          suresh2381
                          Jun 30, 2023
                          Resolved
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                          Resolved

                          Sir my account is under investigation from last 30days when I drop a mail to fairplay team every time they are sending a common reply " We are investigating your account we will get back to you soon" I don't know why this much of time is being taken to investigate an account... I am very disappointed with that reply every time...
                          Feb 9, 2026
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 30, 2023
                          RummyCircle.com Customer Care's response
                          Hi Suresh, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id along with your registered phone number and our team will get it resolved. Regards, Team RummyCircle
                          How many days it will take for account investigation... Didn't expected this kind of service from rummy circle...
                          Tejokiran's reply, Aug 5, 2023
                          If your problem is not resolved contact me...
                          How many days it will take to investigate an account... 2.5 months over still saying investigation... Never expected this kind of service from rummy circle
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                            T
                            Tanuj616
                            from Rewari, Haryana
                            Jun 30, 2023
                            Resolved
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                            Resolved

                            My phone number is [protected] . Kindly delete my number because i am getting so many messages and calls from rummycircle and now i am fed up by receiving that messages. It's my humble request to delete my given number from rummy circle
                            Please do something about that
                            I shall be very thankful to you
                            Feb 9, 2026
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 30, 2023
                            RummyCircle.com Customer Care's response
                            Hi Tanuj, this is concerning for us, and we are here to assist you. Kindly drop us an email at [protected]@rummycircle.com along with the phone number. Regards, Team RummyCircle
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                              R
                              Resha01
                              Jun 28, 2023
                              Resolved
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                              Resolved

                              I am getting messages with different numbers. I never visited this site. So please make it stop
                              Feb 9, 2026
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 28, 2023
                              RummyCircle.com Customer Care's response
                              Hi Resha, this concerns us, and we are here to assist you. Kindly drop us an email at [protected]@rummycircle.com along with the phone number. Regards, Team RummyCircle
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                                S
                                Sudhiraj
                                Jun 26, 2023
                                Resolved
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                                Resolved

                                Pleasechange Aadhar photo kyc
                                Feb 9, 2026
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 28, 2023
                                RummyCircle.com Customer Care's response
                                Hi Sudhiraj, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id along with your registered phone number and our team will get it resolved. Regards, Team RummyCircle
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                                  Simmi56789
                                  Jun 26, 2023
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                                  Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

                                  Dear sir rummy circle fail my withdrawal two time and third time they reject my withdrawal and block my account sir without reason I email rummy circle they give me only one answer your account is linked to multiple accounts but sir I have only one account rummy circle ignored me rummy circle not initiate my refund they are not solve my problem I request you to please help me to my refund my account is already add rummy circle
                                  Email I'd [protected]@gmail.com
                                  RummyCircle.com customer support has been notified about the posted complaint.
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                                    Simmi56789
                                    Jun 25, 2023
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                                    Address: Online games

                                    Dear sir
                                    Rummycircle failed my withdrawal two time third time rummycircle reject my withdrawal and block my account I email rummycircle they tell me reason your account is linked multiple accounts but sir I have only one rummycircle account sir if rummycircle not open my account please help me to my refund so rummycircle send my withdrawal money I send email to rummycircle for my refundable balance but all time they send one massage your account is linked multiple accounts and they are ignore me
                                    Email I'd [protected]@gmail.com
                                    RummyCircle.com customer support has been notified about the posted complaint.
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                                      Simmi56789
                                      Jun 23, 2023
                                      Resolved
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                                      Resolved

                                      Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

                                      Dear sir RummyCircle blocked my account without any reason RummyCircle two times failed my withdrawal sir third time rejected my withdrawal and blocked my account what is this sir please help me to my refund I need my money Please initiate my refundable balance sir
                                      Feb 9, 2026
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 23, 2023
                                      RummyCircle.com Customer Care's response
                                      Hi Simmi, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id along with your registered phone number and our team will get it resolved. Regards, Team RummyCircle
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                                        D
                                        Dhavar arvind
                                        Jun 20, 2023
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                                        Address: Mumbai banglore

                                        Plz penalty refund in my registered bank account direct plz. RummyCircle Team Debited My 18 lakh balance. Plz refund my balance in registered bank account direct plz.

                                        My RummyCircle User Name Is ;

                                        Alpha3141fic
                                        RummyCircle.com customer support has been notified about the posted complaint.
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