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www.rummycircle.com
3.3
Updated: Mar 19, 2026
Complaints 2516
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1583
Unresolved
933
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RummyCircle.com reviews & complaints page 12

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M
mukeemk
May 18, 2023
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Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

Username: epic1rqh46qp

my amount of Rs.12761.18 blocked by rummycircle
this is very big amount for me.

i am in dippresion for this amount and try every day to contact rummycircle

they send me a same automated mail again and again ( we have suspended your account we observe erragulities in you account )

if rummycircle not open my account please help me to initiate refund of my amount
rummycircle ignore me long time and not solve my problem i will give you my bank details please initiate my refund.
Name:mukeem
UPI Id :[protected]@ybl
RummyCircle.com customer support has been notified about the posted complaint.
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    S
    Shraaaaaazzzz
    May 18, 2023
    Resolved
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    Resolved

    Hi I want to remove my kyc address proof...I am not getting any option in the app please help me how can I delete kyc details
    Mar 5, 2026
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    May 18, 2023
    RummyCircle.com Customer Care's response     Hi Shraz, we're here to assist you. Kindly drop us an email at [protected]@rummycircle.com from your registered email id and our team will get it resolved. Regards, Team RummyCircle
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      M
      malli666npl
      from Bengaluru, Karnataka
      May 15, 2023
      Resolved
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      Resolved

      My account has been blocked. There are some funds in my account which was also locked. I haven't done any irregularities but Rummy Circle says there were come violations but they have not given me the proper explanation about the blockage. If my account is not unblocked, please delete my account and transfer the balance to my bank account.

      user name : malli666npl
      Feb 13, 2026
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      May 16, 2023
      RummyCircle.com Customer Care's response       Hi Malli, as per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on RummyCircle. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured. Regards, Team RummyCircle
      Verified Support
      May 16, 2023
      RummyCircle.com Customer Care's response       Hi Malli, this account has been closed, and you will not be allowed to play on RummyCircle. We have initiated the refund of your available balance into your registered bank account/UPI ID, the amount will get credited within 5-7 working days into your bank account. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured. Regards, Team RummyCircle.
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        M
        mukeemk
        May 13, 2023
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        Address: online game
        Website: rummycircle.com

        Username: epic1rqh46qp

        my amount of Rs.12761.18 blocked by rummycircle
        this is equal to my one month salary this is very big amount for me.
        i am in dippresion for this amount
        the send me a mail again and again ( we have suspended your account we observe erragulities in you account )
        if rummycircle not open my account please help me to initiate refund of my amount
        rummycircle ignore me long time and not solve my problem i will give you my bank details please initiate my refund.
        RummyCircle.com customer support has been notified about the posted complaint.
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          K
          Kiran Shettiyar
          from Mumbai, Maharashtra
          May 13, 2023
          Resolved
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          Resolved

          Address: Ahmedabad

          I have received a message from unknow platform name CP-PAISAD with the message of "Transaction successfully done of of Rs.52793 to Rummy Account. Click m01.in/e8e6d!7s to withdraw it" Please look into this because I have never opened the Rummy App and nor have any account in it I think this a scam for which people needs to be aware. Hope this complaint will finds you well.
          Feb 13, 2026
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          May 13, 2023
          RummyCircle.com Customer Care's response           Hi Kiran, this is concerning for us and are here to assist you. Kindly drop us an email at [protected]@rummycircle.com along with the contact number on which you have received the message and a screenshot of the same. Regards, Team RummyCircle
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            A
            Afsana585588
            May 11, 2023
            Resolved
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            Resolved

            RummyCircle not initiate my refund and not give me any answer my email

            Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

            Dear sir please help me to initiate my refund I have already complaint RummyCircle and last complaint RummyCircle say to consumer complaint that your bank account is not updated in RummyCircle and RummyCircle say to sent bank account I have already send my passbook lots of time sir but now RummyCircle not give me any answer and not verify my bank account and not initiate my refundable balance so please I request you to help me initiate my...
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            N
            Narendra Bamboriya
            from Khachrod, Madhya Pradesh
            May 10, 2023
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            I have lost lot's of money in the rummy circle game
            Please give me back my money to my bank account
            RummyCircle.com customer support has been notified about the posted complaint.
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              M
              mukeemk
              May 9, 2023
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              Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

              Sir my amount of Rs.12761.18 blocked by rummycircle
              the tell me to upload aadhar card but i sended my aadhar card many times
              Dear sir i have already sended my aadhar card 30 times but after sending my aadhar card they are not verify my aadhar card and send common message of irragulities in your account
              if rummycircle not open my account please help me to initiate refund of my amount
              rummycircle ignore me long time and not solve my problem i will give you my bank details please initiate my refund

              username: epic1rqh46qp

              Name: Mukeem
              UPI ID: [protected]@ybl
              email ID: [protected]@gmail.com
              RummyCircle.com customer support has been notified about the posted complaint.
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                M
                mukeemk
                May 9, 2023
                Resolved
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                Resolved

                Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

                Sir my amount of Rs.12761.18 blocked by rummycircle
                the tell me to upload aadhar card but i sended my aadhar card many times
                Dear sir i have already sended my aadhar card 30 times but after sending my aadhar card they are not verify my aadhar card and send common message of irragulities in your account
                if rummycircle not open my account please help me to initiate refund of my amount
                rummycircle ignore me long time and not solve my problem i will give you my bank details please initiate my refund

                username: epic1rqh46qp

                Name: Mukeem
                UPI ID: [protected]@ybl
                email ID: [protected]@gmail.com
                Feb 13, 2026
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                May 10, 2023
                RummyCircle.com Customer Care's response                 Hi Mukeem, we would like to state again that we have closed your account permanently. For more information about your account kindly send an email at [protected]@rummycircle.com from your registered email ID. Regards, Team RummyCircle.
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                  S
                  Sabir1661
                  May 8, 2023
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                  Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

                  Dear sir I have already send my aadhar card to RummyCircle but RummyCircle failed my kyc and blocked my account and RummyCircle not solve my problem please help me to kyc my account and initiate my refund
                  RummyCircle all time send me common massage not give any proper reason all time send different different reasons please help me to my refund kyc and refund sir
                  Name aadil khan
                  Email I'd [protected]@gmail.com
                  Username goalbf42lqbh
                  RummyCircle.com customer support has been notified about the posted complaint.
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                    A
                    Afsana585588
                    May 7, 2023
                    Resolved
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                    Resolved

                    Please help me to my refund if not open my account

                    Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

                    Dear sir I have only one account in RummyCircle RummyCircle say my account is linked multiple account but its not true please sir RummyCircle send common massage to irregular activity what is this sir I need my refundable balance sir I have already 18-20 Time my passbook but they are not initiate my refund if RummyCircle not open my account please send my money I need my refundable balance
                    I'll give you my bank details
                    Name...
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                    S
                    Saddam00234
                    May 7, 2023
                    Resolved
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                    Resolved

                    Please help me to my refund

                    Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

                    Dear sir I uploaded my aadhar card in RummyCircle to kyc but RummyCircle says to me this aadhar card is already use another user but it's my own aadhar card sir I have already emailed RummyCircle lots of time but RummyCircle give me common answer all time they are not solve my problem and not send my refundable balance if my aadhar is used another user blocked this user account and do my account kyc and send my money
                    Please help me...
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                    M
                    mukeemk
                    May 7, 2023
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                    Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

                    I requested many times but my wallet amount not refunded by rummycircle.com.
                    or not activate my account
                    i trying from 20 days
                    i attached the screenshot of recieved same email by rummycircle.com support team.
                    i uploaded send my kyc document many time on [protected]@rummycircle.com
                    the rummycircle.com not processed my blocked amount refund in my linked account.
                    please help me get my wallet amount in my bank account

                    Username:epic1rqh46qp
                    RummyCircle.com customer support has been notified about the posted complaint.
                    May 08, 2023
                    Updated by mukeemk                     Dear sir i have already sended my aadhar card 30 times but after sending my aadhar card they are not verify my aadhar card and send common message of irragulities in your account
                    if rummycircle not open my account please help me to initiate refund of my amount
                    rummycircle ignore me long time and not solve my problem i will give you my bank details please initiate my refund

                    Name: Mukeem
                    UPI ID: [protected]@ybl
                    username: epic1rqh46qp
                    email ID: [protected]@gmail.com
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                      W
                      wk1419881
                      from Gurgaon Rural, Haryana
                      May 6, 2023
                      Resolved
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                      Resolved

                      Sir my account blocked please send my withdrawal balance
                      i contact but i recieved only one reply recieved ( erragulities shown in your account) please help me
                      username: northcmv1zwi
                      Feb 13, 2026
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      May 06, 2023
                      RummyCircle.com Customer Care's response                       Hi, we have observed irregularities in your account and suspect violation of our Terms of Service and accordingly, we suspended your account permanently. Also, we have refunded the remaining balance on your account. Regards, Team RummyCircle.
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                        S
                        Sabir1661
                        May 5, 2023
                        Resolved
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                        Resolved

                        Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

                        Sir i upload my own document first time in rummy circle and i upload after that they are block my account and tell reason that this document is already use another user how it's possible sir i use my document first time in rummy circle if another user use please tells details and block another user accounts and do my kyc of my document
                        And send my money and first time block to say I include another user to play games but it's not reason
                        Please sir they are not solve my problem
                        Feb 13, 2026
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        May 05, 2023
                        RummyCircle.com Customer Care's response                         Hi Sabir, we request you for more information about your account kindly send an email at [protected]@rummycircle.com from your registered email ID. Regards, Team RummyCircle.
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                          Y
                          yunuskhan88139
                          May 5, 2023
                          Resolved
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                          Resolved

                          My account blocked bye rummycircle help me to get refund from this fraud
                          username:alpha90769rj
                          Upi Id:[protected]@ybl
                          Feb 13, 2026
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          May 05, 2023
                          RummyCircle.com Customer Care's response                           Hi Yunus, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id and our team will get it resolved. Regards, Team RummyCircle
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                            M
                            mukeemk
                            May 5, 2023
                            Resolved
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                            Resolved

                            My account blocked without any reason and without any notice
                            when i go for help on [protected]@rummycircle.com and they reply irreaguliters in your account | please send my wallet amount in my bank account linked in rummycircle

                            username:epic1rqh46qp
                            Feb 13, 2026
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            May 08, 2023
                            RummyCircle.com Customer Care's response                             Hi Mukeem, kindly note that we have closed your account permanently. For more information about your account kindly send an email at [protected]@rummycircle.com from your registered email ID. Regards, Team RummyCircle.
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                              S
                              Sabir1661
                              May 5, 2023
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                              Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

                              Dear sir i have only one account in rummy circle i upload my original aadhar card first time but they say to it's document already use another user how it's possible sir please they are not do my kyc and they block my account please sir open my account and do my kyc my aadhaar card
                              RummyCircle.com customer support has been notified about the posted complaint.
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                                M
                                makamrut
                                from Ahmedabad, Gujarat
                                May 4, 2023
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                                RummyCircle is sending unnecessary messeges to me like
                                ₹2000 NEW USER Bonus,
                                Play Rummy & Win Cash from ₹46 Lakhs Prize Pool!
                                Link -
                                👉 https://a.1rp.in/1/eH8vl
                                Please stop it with immediate effect.
                                RummyCircle.com customer support has been notified about the posted complaint.
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                                  R
                                  Rrakprajapat
                                  May 4, 2023
                                  Resolved
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                                  Resolved

                                  Sir
                                  My account is blocked since sep 2020. I have some amount approx 20000 in my rummy account. I can't withdraw that. I can't play cash games also. There is a msg " sorry, you can't play cash games or do transactions. This is a procedure to protect your account" it is very long time. Please now activate my account.
                                  Thankyou
                                  My user ID is " sonuv3613183 "
                                  Feb 13, 2026
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 06, 2023
                                  RummyCircle.com Customer Care's response                                   Hi, as per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on RummyCircle. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured. Regards, Team RummyCircle.
                                  View replies
                                  Sir
                                  My account is blocked since sep 2020. I have some amount approx 20000 in my rummy account. I can't withdraw that. I can't play cash games also. There is a msg " sorry, you can't play cash games or do transactions. This is a procedure to protect your account" it is very long time. Please now activate my account.
                                  Thankyou Rummywealthapp.com
                                  Reply
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