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Hi Afsana, as per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on RummyCircle. Regarding your withdrawable balance as the bank details are not updated in the account, we are unable to process at this time. Requesting you to share the bank passbook at [protected]@rummycircle.com for validation. Once received our team will initiate the refund of withdrawable balance as well. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured.
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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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53%
Complaints
2505
Pending
679
Resolved
1144
P.O.Box 17640, Malad (W), Mumbai, Maharashtra, India - 400064