RummyCircle.com — Please help me to my refund if not open my account

Afsana585588

May 7, 2023

Address:

P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

Dear sir I have only one account in RummyCircle RummyCircle say my account is linked multiple account but its not true please sir RummyCircle send common massage to irregular activity what is this sir I need my refundable balance sir I have already 18-20 Time my passbook but they are not initiate my refund if RummyCircle not open my account please send my money I need my refundable balance
I'll give you my bank details
Name afsana
Account number [protected]
IFSC CODE PUNB0HGB001
EMAIL ID [protected]@gmail.com

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RummyCircle.com customer support has been notified about the posted complaint.

Apr 24, 2023

Updated by Afsana585588 Sir my name is afsana I have only one account rummycircle suddenly rummycircle block my account and my money in my account they are not initiate my refund sir
I have already sended my bank passbook rummycircle but always sended common massage and ignore me please help me to initiate my refund sir
Username: kingrklldxno
Email I'd: [protected]@gmail.com
Banking Name: afsana
Bank account number: [protected]
IFSC Code: PUNB0HGB001
My withdrawal balance is 4054.50
My upi I'd: [protected]@paytm

May 07, 2023

Updated by Afsana585588 Dear sir i try to my refund last 20 days but rummy circle not initiate my refund and they are send to all time common massage sir they are not solve my problem rummy circle ignore me sir they say passbook I have already 20 time send my bank passbook but they are not initiate my refund I email to rummy circle but they are ignore me and send me to common massage please help me to initiate my refund I'll give you my bank details please help me to initiate my refund
Name : afsana
Account number : [protected]
IFSC CODE : PUNB0HGB001
EMAIL I'D : [protected]@gmail.com
USERNAME : kingrklldxno

May 07, 2023

Updated by Afsana585588 Dear sir i have already sended my bank passbook for rummy circle 20 time but but they are not initiate my refund and they are ignore me and please help me to initiate my refund I need my refund rummy circle take very long time to solve my problem
I'll send you my bank details please help me to initiate my refund this account
Name afsana
Account number [protected]
IFSC CODE PUNB0HGB001
USERNAME kingrklldxno
EMAIL I'D [protected]@gmail.com

PLEASE🙏 SIR HELP ME TO MY REFUND I TRY TO EMAIL RUMMY CIRCLE LAST 20 DAYS BUT NOT RESPONSE ME

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RummyCircle.com Customer Care

from Hyderabad, Telangana

May 8, 2023

Verified Support

Hi Afsana, as per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on RummyCircle. Regarding your withdrawable balance as the bank details are not updated in the account, we are unable to process at this time. Requesting you to share the bank passbook at [protected]@rummycircle.com for validation. Once received our team will initiate the refund of withdrawable balance as well. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured.