[Resolved]  RummyCircle.com — Request to unblock my account due to misunderstanding

Dear support team,
My name is mamta, I am writing a complaint tothe unblocking of my account (username: studmerger, registered mobile: [protected]). I believe my account was blocked due to a misunderstanding.I logged in from a new device as my phone was not working, which may have triggered the block". I have always adhered to games24x7 policies and request

*IT'S THE HIGHT TIME I'M ESCALATING IF FROM HERE ALSO NOTHING LL BE HAPPEN THEN I VE TO TWEET OR CONNECT TO THE DIRECTOR(CEO)

Kindly escalate of my case. Please let me know if any documents or details are needed to resolve this.
Contact details:
Email- [protected]@gmail.Com
Mobile no- [protected]

Thank you for your prompt assistance.
Regards,
Mamta devi
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Jun 18, 2025
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
May 11, 2025
RummyCircle.com Customer Care's response
Hi Mamta, as per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on My11Circle. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured. Regards, Team My11Circle
 
1 Comment

Comments

You have rights to block out id but why you blocked mobile also what the rights you have too where you mentioned this as a valid reason for mobile blocking

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