[Resolved] RummyCircle.com — Transferred money cheated

vinojas

from Kollam, Kerala

Address:	563115
Website:	rummycircle.com

On 29/04/2017 i made with draw of 1430rs withdraw i'd 3170842 but you suddenly canceled my withdraw an din return the amount to my rummy account to what is i want the money back and you don't respond it very bad...

Requested
Details cancel
29/04/2017
₹ 1430
3170842
Online transfer
Canceled

So you are cheater
No proper respons
Not rplying to my mail
Customer care waste.

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Jun 5, 2017

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

May 05, 2017

RummyCircle.com Customer Care's response Dear Kumar,

Our system detected that your referred account( "hb666" "breejesh" "avmh" "bomi6" "mri6" ) have violated Bring a Friend terms of service of RummyCircle. Hence, as a security measure your Withdrawal is placed on temporary hold and the investigation is in progress.

If you believe this email has reached you in error and the referred accounts are genuine, we request you to kindly inform your referred accounts to upload there scanned copy of there PAN CARD on https://www.rummycircle.com/player/account/profile.html. Once the documents received are in order, we will update you about your Bring a friend bonus reversal.

In case you have changed your contact no registered with us, kindly email your new mobile number to [protected]@RummyCircle.com so that we can update our records.

Regards,
Fair Play Team
[protected]@RummyCircle.com

*For ID proof: Only PAN Card will be accepted