[Resolved]  RummyCircle.com — unable to add cash in my account...

Sir
My username "mass9099"
My email id "[protected]@gmail.com"

I was unable to add cash in my account... It was telling that to contact to [protected]@rummycircle.com... But there was no response... I was mailed so many times... But there was no reply... Unable to contact you... When will my account will be solved... I kindly request you to solve the problem as soon as possible... Thanking you
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Feb 15, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2019
RummyCircle.com Customer Care's response
Dear Barath,

Thank you for playing on RummyCircle.com – India’s premier online rummy site.

We would like to request you to call on +91-[protected] and take a session of counselling for us to activate your account.

We appreciate your support to help us in our endeavour to provide and maintain a fair playing environment to all our players.

Regards,
Fairplay Team
[protected]@RummyCircle.com
Complaint comments 

Comments

My username id is maanu5933. Lastly I played on 11.01.2019 at night. That time my account balance is Rs. 75. But, 12.01.2019 at morning, it is noticed that 0 balance in my account. Also, in my home page, you cannot add cash or play cash games, because you do not satisfy the age related pre-condition. What can i do?

Please accept my KYC documents and play for cash game my account is blocked and not play for any cash game add cash payment problem
Kali8191's reply, Jan 17, 2019
Please accept my KYC documents and play for the cash game

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