[Resolved]  RummyCircle.com — Unblock Related

Website:[email protected] & [email protected] & www.rummycircle.com/special-bonus-offer-2000-r.html?pid=gadwords_af&af_pmod_priority=equal&af_pmod_lookback_window=7d&is_retargeting=true&u

Hii Sir,

User Name:ManiJo
Email: [protected]@gmail.com

Yesterday I played 101 Pool 250 Match,

I have low Point At The Time,

But Suddenly Your Account has been blocked, I am shocked,

After I contact [protected]@rummycircle.com
[protected]@RummyCircle.com

So many Times asking I have mail
But Reply was Only one Message repeat again & Again
This message I can mentioned

I am Summited my Documents pan & Aadhar & Bank Passbook & UPI I'd

But Account was not Unblock

So Kindly Request please Unblock My Rummy Account

Thanks
VIJAYA V

Dear Player,

Thank you for writing to us.

At the time of creating your user account, you read, understood and agreed to the Terms of Service of RummyCircle.

We request your immediate attention to the Terms of Service of RummyCircle, readily accessible on our website at
.
You understood and agreed that you shall not commit any fraudulent activity on RummyCircle including but not limited to creating multiple accounts, collusion, cyber-crime, etc.

However, upon an investigation of your user account, it was found that your user account is linked with multiple user accounts on RummyCircle. This is a violation of the Terms of Service.

Therefore, kindly note that your user account has been permanently blocked for violation of our Terms of Service.

The available cash balance in your withdrawal wallet has been forfeited.

Please note that as a responsible gaming company and as per our company policy, we have always followed the best industry practices in the provision of gaming services to you and have the relevant certification in place.

If you believe you have not violated the Terms of Service of RummyCircle, kindly revert to this email immediately with proof (if any).

Regards,
Fair Play Team
[protected]@RummyCircle.com
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Mar 17, 2024
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Feb 13, 2024
Updated by VIJAYA_V_
Unblock related
Verified Support
Feb 14, 2024
RummyCircle.com Customer Care's response
Hi Vijaya, we understand your concern regarding your account. We wish to inform you that as per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on RummyCircle. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured. Regards, Team RummyCircle
Feb 14, 2024
Updated by VIJAYA_V_
Hii Sir,

Username: Mani_Jo_

( Mani_Jo_, Is a My Son Name Jothimani, I am Short Calling Mani_Jo_)

I playing Cash Game Fairly But Your Team has been blocked my Rummy Account,

I AM Asking Many Time Mail [protected]@
[protected]@RummyCircle.com
[protected]@rummycircle.com

But Response Was Only one Message you are telling,

I am Unsatisfied in your Reply,

I playing Fairly how do it Proof ?

So Please Kindly Request Valuable Reply
Don't Telling Same Message

So Please Kindly Request Unblock My Rummy Account

May Be Some were Wrongly Entered my Documents Details,

I am playing Fairly Kindly Check It

I am Asking Rummy Circle Support Team your Reply only Systematic Message

Thanks
VIJAYA V
Verified Support
Feb 14, 2024
RummyCircle.com Customer Care's response
Hi Vijaya, we wish to inform you that as per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on RummyCircle. We have initiated the refund of your available balance into your registered bank account/UPI ID, the amount will get credited within 5-7 working days into your bank account. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured. Regards, Team RummyCircle
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