[Resolved] RummyCircle.com — Unblock Related | |||
Hii Sir, User Name:ManiJo Email: [protected]@gmail.com Yesterday I played 101 Pool 250 Match, I have low Point At The Time, But Suddenly Your Account has been blocked, I am shocked, After I contact [protected]@rummycircle.com [protected]@RummyCircle.com So many Times asking I have mail But Reply was Only one Message repeat again & Again This message I can mentioned I am Summited my Documents pan & Aadhar & Bank Passbook & UPI I'd But Account was not Unblock So Kindly Request please Unblock My Rummy Account Thanks VIJAYA V Dear Player, Thank you for writing to us. At the time of creating your user account, you read, understood and agreed to the Terms of Service of RummyCircle. We request your immediate attention to the Terms of Service of RummyCircle, readily accessible on our website at . You understood and agreed that you shall not commit any fraudulent activity on RummyCircle including but not limited to creating multiple accounts, collusion, cyber-crime, etc. However, upon an investigation of your user account, it was found that your user account is linked with multiple user accounts on RummyCircle. This is a violation of the Terms of Service. Therefore, kindly note that your user account has been permanently blocked for violation of our Terms of Service. The available cash balance in your withdrawal wallet has been forfeited. Please note that as a responsible gaming company and as per our company policy, we have always followed the best industry practices in the provision of gaming services to you and have the relevant certification in place. If you believe you have not violated the Terms of Service of RummyCircle, kindly revert to this email immediately with proof (if any). Regards, Fair Play Team [protected]@RummyCircle.com Was this information helpful? | |||
Mar 17, 2024 Complaint marked as Resolved RummyCircle.com customer support has been notified about the posted complaint. Verified Support Feb 14, 2024 RummyCircle.com Customer Care's response Hi Vijaya, we understand your concern regarding your account. We wish to inform you that as per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on RummyCircle. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured. Regards, Team RummyCircle
Verified Support Feb 14, 2024 RummyCircle.com Customer Care's response Hi Vijaya, we wish to inform you that as per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on RummyCircle. We have initiated the refund of your available balance into your registered bank account/UPI ID, the amount will get credited within 5-7 working days into your bank account. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured. Regards, Team RummyCircle
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