[Resolved] RummyCircle.com — Withdraw cancel money holder

vinojas

from Kollam, Kerala

Address:	563115
Website:	www.www.rummycircle.com

On 29/04/2017 i made with draw of 1430rs withdraw i'd 3170842 but you suddenly canceled my withdraw

And again on 06/05/2017 made a withdraw of ₹ 700
With draw id 3212375

Again you cancled.
Why are you the money total 2130 rs

Now you are tellin to upload pan card.

06/05/2017
₹ 700
3212375
Online transfer
Canceled

29/04/2017
₹ 1430
3170842
Online transfer
Canceled
Ok fine il tell my friends to upload pan card immediately

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Jun 8, 2017

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

May 08, 2017

RummyCircle.com Customer Care's response Dear Kumar,

Our system detected that your referred account( "hb666" "breejesh" "avmh" "bomi6" "mri6" ) have violated Bring a Friend terms of service of RummyCircle. Hence, as a security measure your Withdrawal is placed on temporary hold and the investigation is in progress.

If you believe this email has reached you in error and the referred accounts are genuine, we request you to kindly inform your referred accounts to upload there scanned copy of there PAN CARD on https://www.rummycircle.com/player/account/profile.html. Once the documents received are in order, we will update you about your Bring a friend bonus reversal.

In case you have changed your contact no registered with us, kindly email your new mobile number to [protected]@RummyCircle.com so that we can update our records.

Regards,
Fair Play Team
[protected]@RummyCircle.com

*For ID proof: Only PAN Card will be accepted

May 09, 2017

Updated by vinojas I referred my friends played
And still thy are playing..
Thy all are genuine ok..
But you don lik to give the referred bonus so you hold it.
Simply telling voileted rules what hell thy did playin is wt voileted ha...
Fraud
Cheat.
Ok ill tell my friends to update pan
ill see what you will do

May 12, 2017

Updated by vinojas My friends have updated the pan card
But no respons from you

Verified Support

Feb 15, 2019