[Resolved]  RummyCircle.com — withdraw got cancelled

I am playing rummy from past 1 and half years. I have been playing games like 100, 500 at that time my withdrawal never had any issues. Later when i started to play 2k games and when i won they blocked my account. I want my account back as well as the amount they have blocked in my rummy circle account.
They didnt even respond to me properly. They where mentioning that the issue has been resolved in previous token.

Username: kingmakerzzz
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Jan 13, 2020
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2019
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team
Complaint comments 

Comments

X account has been closed for the complaint your please request clear thank you sir

Please attached file and activate my account. [protected]@gmail.com
Password. [protected]@7357
Dear sir my name is Sudheer my account kyc is pending please other documents adhaar submit please withdrawal my money [protected]@gmail.com
User name pspkk
K y c change

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