RummyCircle.com — account blocked without informing me | |
Sir, I have been playing in rummycircle {my email([protected]@gmail.com)}for more than 4 years suddenly they closed my account two months ago without any notification and I can't able to login...{I am not engaged in any fraudulent activities or colluded with any players, i always played in true and fair manner}and then I created a new account last month with the same proof (assuming they permanently closed my earlier account)and played and withdraw cash without any problem. yesterday suddenly they block my new account also and saying by email that they transfer remaining amount to old account... saying one player cannot have more than one account, i agree... but, how about my winning money... what's the way(procedure) to play in rummycircle again...or kindly deposit my winning in my bank account...they didn't disclose any of the things about me(and I hope they did for everyone like this without any notification or warnings)... simply saying we're violating the rules... kindly disclose what is the violation we did and/or kindly guide us the procedures to play Cash games again...or deposit my account balance in bank account... Thanks Pallak lebbai [protected]@gmail.com Mobile:-[protected] Was this information helpful? | |
RummyCircle.com customer support has been notified about the posted complaint. Verified Support Aug 16, 2019 RummyCircle.com Customer Care's response Dear Player, Greetings from RummyCircle! Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue. Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours. Warm Regards, RummyCircle Support Team | |
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