[Resolved] RummyCircle.com — my money was stopped | |||||
My ID vasanthamoll My email id [protected]@gmail.com My account number [protected](account holder name is molli vasantha lakshmi) Ifc code SBIN0003060 dear sir my rummycircle account was blocked.already I have to compliant to your agent but dint open my account but what is the problem I don't know but before I played games in my account I gained 8000 rs . That amount please send my bank account. Already I submit my bank details. If you not send my money I will go to consumer court Was this information helpful? | |||||
Mar 10, 2019 Complaint marked as Resolved RummyCircle.com customer support has been notified about the posted complaint. Verified Support Feb 06, 2019 RummyCircle.com Customer Care's response Dear Player, This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders. We would request you to please recheck your bank account details and also provide the bank account statement with KYC document for verification. Please note that the Bank account number and the account name should match to that registered with RummyCircle You may click on the link below for uploading https://www.rummycircle.com/player/account/profile.html Please also note that as a part of our security measures, we have placed your account on hold (blocked temporarily) until the verification of bank account details is done successfully. We regret the inconvenience this may cause to you. Please feel free to write back to us for any questions you may have on [protected]@RummyCircle.com. We will be more than happy to assist you. Regards, Fairplay Team [protected]@RummyCircle.com | |||||
1 Comment | |||||
Comments
How to change my address please tell me...my email :[protected]@gmail.com
Reply
Yogith Sharma's reply, Feb 3, 2019
How to change my personal address please tell me sir.. because withdrawal problem and upload my address proof problem
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