[Resolved] RummyCircle.com — my personal information change

Saran Smart

from Delhi, Delhi

Address:

3'kottai medu street, 623501

Please change my registered name saran smart and use this new name (Saravana kumar). And my address (3 kottai medusa street) to change (3 kottai medusa street) because i upload my pan card for id proof but it was rejected because my rummycircle registered name and pan card name not same. My all id proofs have same name as rakesh ps. So change my registered name and put rakesh ps other wise i cant upload my id proof and i cant do any cash withdrawal so please make it fast thankyou.

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Sep 18, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2019

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team