[Resolved]  RummyCircle.com — need to change name

Address:517113

I have entered my personal information before with my pet name previously. The name entered before is different from my account holder name. So i tried to withdraw amount through online transfer using the options provided. The name has been mismatched with the bank account id proof. I need to update the personal information to withdraw amount. I must know that whether it is safe to upload id proof including account number details. There are many scams going around.. There are easy way to deposit amount to play rummy through online transfer.. But why there are so many steps to withdraw amount.. Clarify shortly as soon as possible
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Mar 28, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2019
RummyCircle.com Customer Care's response
Dear Player,

Thank you for playing at RummyCircle.com India's premier online rummy site.

In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

Warm Regards,
Responsible Play Team
[protected]@RummyCircle.com
Verified Support
Feb 14, 2019
RummyCircle.com Customer Care's response
Dear Player,

Thank you for playing at RummyCircle.com India's premier online rummy site.

In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

Warm Regards,
Responsible Play Team
[protected]@RummyCircle.com
Complaint comments 

Comments

Want to reactivatr my old account in name of tidaa anf emailid [protected]@gmail.com
I had repeatidely email a lot but no response from u.Also provide the details of the money deposited by me.no call no. for customers.this is againest policy that u decided with co.cerning aughority.tidaa account had a money and I want to play .
Dhananjay
I'm not able to play cash game I have amount 50 rupees
No response to my mail
My game not opening plz my game opening
Please provide
My email [protected]@gmail.com is not working to cash game

My account was unauthorized access denied ...so please my account reopened..I want played without anyproblem ...and my wallet balance are return my account
My account was unauthorized access denied ...so please recovery my account...and my wallet balance are gave me my account
Fyi
regards
Cannot play automatic many debit pls refund
Sir my profile name is shaikism9619 email [protected]@gmail.com my rummy circle account is closed please open my rummy circle account this is facebook connecting is missing please forward to connecting facebook account please open my rummy circle account

My account was closed...so kindly please reopened my account ...I want to play rummycircle...fyki

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