[Resolved]  RummyCircle.com — update my personal information

Address:Srikakulam, Andhra Pradesh, 532001

I have entered my personal information before with my pet name previously the name entered before is different from my account holder name so i tried to withdraw amount through online transfer using the option provided the name has been mismatch with bank account i. D proof i need to update the personal information to withdraw amount there are easy way to deposit amount to play rummy through online transfer but why there are so many steps to withdraw amount to clarify shortly as soon as possible...
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Mar 25, 2018
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Feb 22, 2018
Updated by cherry2299
Change my personal information name
Chandu jai (wrong) JAYACHAND MADDILA and address chepala street srikakulam
Verified Support
Feb 22, 2018
RummyCircle.com Customer Care's response
Dear Player,

Thank you for writing to us.

We request you to write us an e-mail on [protected]@RummyCircle.com from the registered e-mail id.

Kindly provide us with your bank account statement, PAN card and address proof to verify the details and resolve the query.

Your query will be resolved as soon as possible.

Regards,
Fair Play Team
[protected]@RummyCircle.com
Complaint comments 

Comments

Please change my rigestered mame

OLD NAME :RAJASEKHAR PENUMARTHI...

NEW NAME:VENKATA RAJASEKHAR PENUMARTHI...
...
I have cash load rs 100. But not cridited to my rummy accounts.the amount have been debited to my account
This problem also create to same 3 to 4 times before ...please check it and solve to my problem...
As I am unable to play cash games and I am not allowed to withdraw cash from my account.
Please resolve my problem

Thank you
Vijay1233522
Pls change my date of birth
Vijay Don's reply, Jun 1, 2018
Game not playing.pls change date of birth
Vijay Don's reply, Jun 1, 2018
My usurname. vijaynavya. Game not playing pls personal details date of birth change..

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