Runwal Group — 2 BHK in Phase 3 Runwal Gardens Dombivli - Cancellation Needed

We booked a 2 BHK flat in Runwal Gardens, Kalyan-Shil Road, last month around 24/11/2020 on 22 Floor in Tower-27 - Phase-3 (T-2204)

It felt like a dream come true and your sales team is really good. We paid the initial amount of 48459 plus GST of 2427 on this.

We were promised to be sent a welcome mail and all details in mail but nothing happened. Since then we've been continuously following-up ourselves with whoever possible to understand next steps, but everyday a new person is calling us saying they will get back.

We are feeling very insecure now and we are not at all in a mindset to release anymore amount for this project in future. We want to cancel our booking and want our refund asap.
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We are struggling on daily basis with Runwal...
The CRM team is pathetic...
They give half cooked replies...
We are now being told that to get a waiver on Stam Duty, Registration & Scanning charges we need to make the complete initial payment by 29 Nov...
Although after so many follow-ups we got a mail from them now on which they are forcing us to make the payment asap without giving us any receipt of the 1% we've already paid...
We are feeling very insecure...
Monika Tanna's reply, Mar 3, 2021
Hey Tripti we are facing the same senario. We have paid 2.5% and now they are forcing us calling one day before 30 days expiry to pay remaining 2.5 % to avail stamp duty waive off offer . We were advised to pay stamp duty plus 2.5% now. Also we haven't received any receipt for paid amount.

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    Runwal & Omkar Esquare, 5th Floor, Eastern Express Highway, Sion (East), Mumbai, Maharashtra, India - 400022
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