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Building Developers
Runwal Group

[Resolved]  Runwal Group — Customer Services

Totally unhappy with the customer care services Runwal Gardan is providing. RM doesn't responds to customer. Employees are working like government employees. I had booked room in Sep 2020 and paid all amounts including stamp duty, registration fees, booking amount and GST amounts in Sep 2020. However after doing n number of follow ups, I have received receipts after 2 months. Same thing for registration. Till date I haven't received I phone GIFT item which was allocated in Sep 2020. RM is not responding and sales person tells to connect RM.
Even not a single demand request I have received from Ruwal Gardan. But surprise to see the deduction of amount from my account. That time I came to know Runwal Gardan had already received the demand amount from financial company from which I have taken loan.
Totally unhappy with all this thing.
Expecting good solution.
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Mar 12, 2022
Complaint marked as Resolved 
Still issues are not resolved. All queries are still pending.
Runwal Group customer support has been notified about the posted complaint.
Jan 25, 2021
Updated by [email protected] Want to meet RM. Please confirm the date and time. Today I have received demand letter. Neither you people have taken my permission nor you have forwarded thro email.
1. Need clarification on tax amount
2. Written evidence against actual amount of rebate.
3. Clear details and date against gift item.
4. What is the good reason for not getting any reply from RM.
5. To whom we can escalate the issue if focal is not responding.
Jan 26, 2021
Updated by [email protected] PFA snap from RERA site which was modified on 22 Jan 2021and shows the status against Excavation work which is 10%. Can you please clarify the same. I want to see the site. RM has informed us that, work has been completed and already taken amount against demand draft dated Nov 2020 which came to know to me in Jan 2021. How come this people accept the money from financial company without informing me and without my concern.

Jan 29, 2021
Updated by [email protected] REMINDER 1
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PFA snap from RERA site which was modified on 22 Jan 2021 and shows the status against Excavation work which is 10%. Can you please clarify the same. I want to see the site.

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    Runwal Group Phone
    +91 22 6113 3000
    Runwal Group Address
    Runwal & Omkar Esquare, 5th Floor, Eastern Express Highway, Sion (East), Mumbai, Maharashtra, India - 400022
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