Runwal Group Customer Care
Runwal Group
Customer satisfaction rating: 4%
Submit a Complaint
27
COMPLAINTS

Runwal Group Customer Care

Runwal Group

Address
Runwal & Omkar Esquare, 5th Floor, Eastern Express Highway, Sion (East)
Mumbai
Mumbai City District
Maharashtra
India - 400022
Landmarks:Opp. Sion – Chunabhatti Signal

Customer Care Phone Numbers and Contacts

Phone:

Fax:
Fax:
+91 22 2409 3749

Customer satisfaction rating
4%
Complaints
27
Pending
0
Resolved
1
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Runwal Group Complaints & Reviews

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Runwal Group — Refund of Rs. 15, 38,295 /- and waiver the 24% interest on delay payment.

 amol.kadam1123@gmail.com on Jun 19, 2017
Kind attn.: hon’ble mr. Sandip runwal
Respected sir,
Ref: refund of rs. 15, 38, 295 /- and waiver the 24% interest on delay payment.
Flat no. 1805, 1.5 bhk, 770 sq ft. “my city project”
This has reference to your email dtd. 16.6.2017.
It is to be stated here that as already mentioned in my early emailed - i had simply signed form at the time of booking of flat for just completing formality. Actually neither i was aware of terms & condition of retuning amount nor your sales executive get me aware of the same. This was responsibility of your sales executive...
Complaint comments  Read comments [1]Complaint category Building Developers

Runwal Group — Request for refund of amount 0f Rs 15,38,295 and against 24% rate of Interest and amount cancellation letter.

 amol.kadam1123@gmail.com on Jun 17, 2017
Kind attn.: hon’ble mr. Sandip runwal.

Respected madam/sir,

Ref: refund of rs. 15, 38, 295 /- and waiver the interest on delay payment.
Flat no. 1805, 1.5 bhk, 770 sq ft. “my city project”

This has reference to your email dtd. 14.6.2017.
In telephonic conversation with you, i had not only expressed my inability to pay further payment but also i have thought my family remains alive in future.
In this context, kind attention is invited to my email dtd 10/06/2017, which i had requested for placing my case before management...
Complaint comments  Read comments Complaint category Building Developers

Runwal Group — Developer (runwal forest) not giving registration according to Allotment letter

 udaykalgutkar on Apr 27, 2017
Developer (Runwal forest) not giving registration according to allotment letter

I have booked property (Flat) runwal forest mumbai kanjurmarg west. Jan-2014. Prelaunch under construction. Developer agreed possession in june 2018 at at a time of booking. Based on this we have booked the flat and paid booking amount 20% of agreement cost by cheque in jan 2014. Until now we have paid 48% of agreement cost by cheque. Developer issued and signed allotment letter and mentioned possession date aug 2019 in allotment letter

Now i have requirement of bank loan. I asked developer...
Complaint comments  Read comments Complaint category Building Developers

Runwal Group — Poor Customer Service

 Sudhanshu_09 on Mar 23, 2017
Hi,

Please below copy of email sent to email id mentioned on Runwal website on 14 Feb 2017 and a chaser on 19 Feb 2017 however there has been no acknowledgement.

Dear Sir,

This is with respect to my booking with Runwal Eirene.

I had booked a 1 BHK flat with you on 29 January 2017. This was a special day as we booked the flat with a renowned group like you, however this happiness was short lived.

Post filling the form and paying the token amount the level of customer service dropped drastically.

Please...
Complaint comments  Read comments Complaint category Real Estate

Runwal Group — Runwal garden thane

 ravipurujain on Aug 29, 2016
After full payment possession is not giving and demanding extra payment this builder is very ridicules and always cheat customer pl don't buy any flat from him
Even runwal MD Sandeep Runwal has given commitment for possession but after full payment he also denied and demanding extra amount. I don't know what to do but am sure god is there he will punish him...
Complaint comments  Read comments Complaint category Building Developers

Runwal Group — VERY VERY POOR construction work.

 shahsohil52 on Aug 13, 2016
I am really sad with the quality of work done by Runwal builders at the Ghatkopar project named as The Orchard Residency. As per society there is lot to be done by the developer for the society. It is our hard earned money so we know the value of it. You might be so rich now that you don't care for your customers.

Kindly solve all the problems from all your projects.

Nature is so kind that when it starts to work against you than no one will have the power to stop your downfall....
Complaint comments  Read comments Complaint category Building Developers

Runwal Group — Cancellation of booking made in 2010

 neeraj_jain_rly on Mar 19, 2016
I had booked a flat in Runwal Greens pinewood at mulund 2010. they made an unlawful demand of 15.8 lakhs surreptitiously inserted, not in the flat cost but in the middle of the agreement at time of registration. luckily i detected in time and refused to sign the agreement in 2014. they have abruptly cancelled my allotment in March 2016 now claiming it was a provisional allotment. this is after i have paid 92 % of the cost. they are big cheats!...
Complaint comments  Read comments [1]Complaint category Building Developers

Runwal Group — Runwal Forest - Codenamed Corbett massive additions and changes to the earlier plan

 Webber on Sep 4, 2015
Not premium. Very expensive for a pre-launch. Especially when there possession dates have changed to from later half of 2018 to Aug 2019. A wait for 5 years? 1) Launched in Feb 2014 saying 10 towers (verbal communications by brokers). Later half of 2014 added 2 more towers...tower 11 added in a brochure which again got revised to show a 12th tower. Getting a total number of flats to 1300+. This still was a premium property. Possession date was 2018. 2) Aug2015: Changed the entire plan to 12 towers with 48 floor and 2500+ flats citing new Development Plan (DP) plans by the government which...
Complaint comments  Read comments Complaint category Building Developers

Runwal Group — Runwal Forest - Codename Corbett

 Webber on Sep 3, 2015
Runwal Forest Not premium any more. Pre-launch rates very expensive. Only fools would pick it on Sep 4, 5, 6 2015. 1) Launched in Feb 2014 saying 10 towers. Later half of 2014 added 2 more towers...tower 11 and 12. Getting a total number of flats to 1500. 2) Aug2015: Changed the entire plan to 12 with 48 floor and 2500+ flats plus a BMC BUILDING citing new DP plans by the government. But the new DP would be released in April 2016. So they are delaying the project development. Compared to original plan till Jun 2015...the new plan has MORE THAN DOUBLE the number of flats in a slightly lesser...
Complaint comments  Read comments [1]Complaint category Building Developers

Runwal Group — Biggest cheat ever.....Never ever buy property from runwal...

 sss20 on Jul 21, 2015
We have booked in Runwal Greens Mulund project in June 2010. Ever since the horror story contineus... 1) The Flat size is small than proised in brocheure 2) Even after paying for super build up theya re charging 14 lakh extra 3) The posssession is delayed by almost 1 year 4) The Builder has illegally taken 100% money with still the work going on in project 5) Unetically charging the interest and threatening consumers to pay this hefty interest going in lakhs. 6) Unprofession behaviour by the Runwal executive 7) No response to the queries of consumers. We have never seen this case kind...
Complaint comments  Read comments [1]Complaint category Building Developers

Runwal Group — Fungible FSI

 henrylc on Jul 21, 2015
I have bought 2.5 BHK in Rosewood in 2010 and was charged for 1300 saleable area. Agreement for sale was executed in 2012 stating only carpet area 787 sq.ft. I received a letter in July-2015 from the builder asking to pay for the increase in carpet area 138 sq.ft extra because of Fungible FSI. They have already charged me on super built-up area of 1300 which includes the utility+flower+deck area and now charging me again? This is totally unacceptable and a deliberate attempt to collect extra amount from genuine customers. Be aware while dealing with builders who are not professional and delay...
Complaint comments  Read comments [3]Complaint category Building Developers

Runwal Group — False Fungible FSI Carged to Customers

 kiran.parab on Jul 7, 2015
I bought 2. 5bhk in oakwood in 2012 and i was charged for 1300 salable area. Today, 7 / 7 / 2015, i received a letter from runwal greens asking me to pay 27l extra because of fungible fsi. They already charged me super built - up and now charging me again for same thing?

This is totally cheating the customer. I would never buy or visit property which belong to builder like runwal. My foot. . .

Horrible builder. I feel like cancelling the booking. They always find way to overcharge customers.

I have all the proof and emails from runwal that they charged...
Complaint comments  Read comments [4]Complaint category Building Developers

Runwal Group — Charging extra amount for Fungible area

 harshad naik on Jun 30, 2015
Hi, I have booked a 2BHK flat in Runwal Greens at Nahur, Mumbai in Sept 2010 and registered in Jun 2011 The area of Balcony, Flower Bed and Utility area was part of the flat and mentioned in the Allotment letter while booking. but the same couldn't have mentioned in Agreement since that wasn't being considering as Carpet area that time. Now the New DR has come related to fungible area and Runwal is charging Rs. 10L extra for all these area. In return, He is going to make a supplementary agreement to just change the carpet area....
Complaint comments  Read comments [11]Complaint category Building Developers

Runwal Group — Unreasonable demand on account of development charges

 Mansabd on May 8, 2015
We have purchased underconstruction apartment in Runwal Greens in 2012. The handover of the property is in nov16. To cap the flat cost it was decided and agreed to pay 87% of flat cost and bal on possession. The flat cost is Rs 1.45 crore. We have also paid 87% of other charges (18 months maintenance, club house, society charges, infrastructure charges) which is normally paid on completion. Now builder has sent draft sale agreement and has included Rs 19 lakhs as "development charges". Please advise what are development charges, should it be as high as 13% of flat cost. The builder had till now...
Complaint comments  Read comments Complaint category Building Developers

Runwal Group — ADDRESS CHANGE

 rajesh gawde on May 6, 2015
(FLAT NO -1804 C2 MY CITY DIVA MANPADA ROAD, KALYAN) Kindly Change Our Address- Old Address- "DHRUVATAN" ROW HOUSE C-77, SECTOR -12, KHARGHAR, NAVI MUMBAI- 410210. New Address- MARUTI TOWER CHS. LTD. FLAT NO-506, PLOT NO-35, SECTOR-11, CBD BELAPUR, NAVI MUMBAI - 400614. E-mail id - aakarsiddhi@rediffmail.com CONTACT NO - 9930810234...
Complaint comments  Read comments Complaint category Real Estate

Runwal Group — Runwal Developers - With you, always.... My Foot [Resolved]

 Vinod Venkateswaran on Jan 3, 2015
If you are ever looking for a house from a reputed builder, never put your money in any dreams that Runwal Developers sells. They are a bunch of frauds who think it is their moral right to fleece customers for no fault of theirs.

I have had an absolutely horrendous experience with these non-professional bunch of . All of what you read on their web site and in their brand statement is sheer lip service. They run a service organisation that can be awarded the highest honour any where in the world for their dis-service to the customers.

They are a bunch of cheats who would...
Complaint comments  Read comments [3]Complaint category Building Developers

Runwal Group — Very Bad Customer Service & Management Dept

 Pradeesh Kadungadan on Dec 1, 2014
I've never been troubled by any person or corporate like the Runwal Groups. Government Offices far better than the executives and management they've in place to handle things; very unprofessional. I bought an apartment at MYCity Runwal (Dombivali). I paid the amount they mentioned by Jun; where they mentioned that the allotment letter would be provided in couple of weeks time. After following up every two weeks they have the same answer that they had a lot of bookings so that letters are been dispatched in batches.In the month of Aug, when I again had a discussion with them, they say they cannot...
Complaint comments  Read comments Complaint category Building Developers

Runwal Group — No communication

 amlanapu on Nov 17, 2014
AMLAN DAS BOOKED FLAT NO -501, B-2 860 SQ FT ON 9TH NOV 2014. RECEIVED CONFIRMATION CALL FROM SB NAMED KIRAN ANAND WHO WANTED ME TO SEND MAIL TO MYCITYCUSTOMERCARE@RUNWAL.COM IF I WANT RUNWAL TO SEND THE COMMUNICATIONS TO MY MUMBAI ADDRESS INSTEAD OF MY PERMANENT ADDRESS. I SENT THE MAIL AND CC TO KIRAN ANAND ALSO. THERE AFTER A WEEK HAS PASSED NEITHER ANY REPLY COMING ON MAIL NOR ANY BODY IS RECEIVING MY CALLS ON 02261133269/270 EVEN TO MY MAILS THERE IS NO REPLY. I want to enquire whether they have sent the next demand invoice or not, if yes then on which address. I am to pay the...
Complaint comments  Read comments Complaint category Building Developers

Runwal Group — Forfeited booking amount

 Vizay201 on Aug 13, 2014
I had booked a3bhk flat in my city project of lodha on 22nd july2014.
Later after two weeks I requested them to change to 1bhk flat due to some financial problem.
But they told me that flat type will not be changed and if you don't book 3bhk that means your booking will
Be cancelled and you will have to forfiet booking amount of 1lakh rupees.

What an injustice!!!

Vijay shukla

vizay201@yahoo.com...
Complaint comments  Read comments [2]Complaint category Real Estate

Runwal Group — Illegal charges by the Builder

 pankajhande on Jun 3, 2013
I have been illegally charged Rs. 8,00,000 of parking.Supreme court had clearly stated that parking is supposed to be FREE for the residents of the Housing Society. I have a video of Construction Manager agreeing to this law. Still, he insists Runwal group has to do development of Parking and therefore I have to pay the charges. I was also illegally charged of Rs. 95,000 as interest charges. Runwal group said the company won't enter the agreement until by pay Rs. 95,000. I was not provided of any documentation that I had agreed to pay 21% interest rate for late payment. Runwal pressurized us...
Complaint comments  Read comments [1]Complaint category Building Developers

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