Runwal Group — Complaint against runwal group for not giving the lead tagging of 3bhk booking done on 30th oct from us clinet

Address:	Kanjurmarg
Website:	Www.runwalgroup.com

Dear Sir,

I humbly submit to you that I have registered myself as a channel partner (broker) Dhc new homes pvt.Ltd with your company for marketing and sales of your real estate inventory at RUNWAL AVENUE through your site-in-charge Mr.Avinash Choudhary and Roshan Sawant .

I identified Mrs. BHAGWATI BHISHT and Mr. MEHRAN BHISHT as prospective purchasers, followed up with them with my business partner Ms. Saylee and set up a visit to RUNWAL AVENUE on 30th Oct 2022 and closed the booking for apartment number T1/2701 on Same day after convincing alot. The purchaser has paid a token amount of Rs. 50, 000/--Closing Manager Mr.Sawant Has given quotation 1, 93, 67, 000 but Customer was not agree on which she was asking for 1, 92, 37, 000 in this case we as Channel Partners of DHC NEW HOMES PRIVATE LIMITED COMPANY Compromise 1 lakh rupees for customer so he can go ahead and transaction happen.

After I completed the booking process I was shocked to hear from Ms. Khusboo &Roshan Sawant of your company say that this booking will be treated as a lead generated by the Company team in Direct Source. as one Mr. Gaurav Singh Bhisht (21 Year Student) just visited the site on his with his group of friends just to overlook he not even had a discussion with closing team also just had a word regarding basic details and he left from site but Not even any closing person said that he is from (Direct Source)All closing team was present there, Once customer Swipe Card and paid 50, 000 That moment that MS.Khusboo started I attend this that n etc and Gaurav singh who is studying in 2nd year engineering he is a family member of Mrs. Bhagawati Bisht but he is not buyer, Even on Booking Form His name is not Mentioned.

I have enough evidence with me to show that this lead was procured by me and my team, followed up, and the sale closed by us. This can be confirmed with the client too.Client is ready to say same by self that Buyer Bhagwati Bhisht was continuously in touch With My Partner Saylee from long she convinced them to visit site as customer was visiting after 2months, Ms Saylee (CP) was with customer from 2pm -8pm in whole procedure then this deal happen.

I am bringing this to your attention, as I perceive RUNWAL GROUP as a reputed and ethical business house with good values and my complaint will be taken up in a positive manner and will be redressed fairly without bias.

We are a team of young and enthusiastic individuals who have taken up this work with commitment and high values. We place our trust in you and hope that this matter is resolved immediately and necessary directions are given to your sales/MIS team.

Thanking you for your kind attention.

Yours sincerely,

YASH SALVE
REALTOR
RERA Registered
Member of CREDAI
Member of National Realtors Association of India