S.chand Publishing — Payment done through net banking but showing payment not received.

Dear sir,
I want to draw your kind attention that I(Debabrata Mukherjee) ordered three 1) elementary economic theory(kk dewett), 2 ) indian economy(gaurav datt), 3) principles of microeconomics(hl ahuja) through net banking payment with reference to the order id - S Chand/202010/1068 made on 22/10/2020 through kotak mahindra payment gateway reference number - [protected] of one thousand three hundred eighty-seven rupees( Rs -1387) .In spite of making the payment and deduction of money from my kotak mahindra bank account(screenshot of the same deduction of the aforesaid money from S.Chand is attached herewith). It is showing that payment not received in your online site. Though i have already paid and money deducted from my kotak mahindra bank account.

So, under these circumstances you are requested to take necessary action in this regard and send my ordered books immediately.
With warm regards,
Debabrata Mukherjee
343/1 criper bye lane south konnagar Hooghly.
West bengal- 712235
Mobile number- [protected]/ [protected]