Sabka Dentist — Complain about my implant treatment cancelation

Address:

Andheri west

This is Deepika Palji Gilatar patient of Sabka dentist vile parle west branch and Dr. Krutika sail is handling our treatment

So first Dr. Krutika Sail gave me a quotation for implant of 32000/- and she gave me a prescription for CBCT scan for bone graph and told me if you require a bone graph treatment then It will be include in your package

After this I went to sabka dentist branch with CBCT scan I met Dr. Krutika Sail and after looking CBCT scan Dr. Krutika said you have to do bone graph treatment and the cost for bone graph treatment is 8000/- so after this she gave me final quotation for 38400/- that is for implant and bone graph.

That day we have proceeded for bajaj loan and we have paid only processing fees that is something around 570/- and I was not having down-payment amount so Dr Krutika said can you pay by this month end so I said yes I will pay by this month end

And next day I called to vile parle branch for cancelation for treatment So Dr krutika said you have to pay 20% on 38400/- and I told her I have not taken 1rs service from you why I have to pay 20% and I asked for terms and conditions so Dr. Krutika said as you are canceling the treatment within 15 days of booking so you will get 100% refund amount so come to branch and pay the down-payment with I have paid on behalf of you and bring cash that is something around 3900/- and give me your cancelled cheque for refund as Dr krutika said I did same I have paid 3900/- cash and I have sent a cancelled cheque photo on whatsapp.

And then after one week she called us and she is saying you have to pay 30% on 51000/-

I can't understand why this is happening why I have to pay 30% on 51000 rs that is something around 15000rs I have not taken a single rupees service

Also the loan is not canceled yet after taking so many follow up with them