[Resolved]  Safari Bags — safari model no. - celsius 60 rdfl repaired

I purchased Safari Model No. - CELSIUS 60 RDF as under:-
Customer Name - Chandra Singh Rawat
Purchased from - Ministry of Defence, CSD (Unit Run Canteen INS India, Delhi)
City of purchase - Delhi
Model No. - CELSIUS 60 RDFL
2 Wheel/ 4 Wheel - 2 Wheel
Size of bag - Not known
Date of purchase - 12 Apr 2016

The bag was badly damaged in early period so
Company was requested to intimate Safari service centre in East Delhi/Ghaziabad. In response company asked to submit detail as under:-

Customer name and contact no.
From where purchase
City of purchase
Model name
2 wheel / 4 wheel
size of bag
date of purchase

images of bag, warranty card, invoice for our record.

All details as asked was submitted on10 Feb 18 except invoice which seemed not necessary. No response since then while warranty is five years.