Safari — Safari Trolley case

Address:

128/1241, y block, kidwainagar, kanpur, uttar pradesh

Hello,

I had purchased Safari trolley from BIG Bazaar Kanpur, but its handle is not functioning properly and stucking during operation.
I had already mailed 02 to 03 times to customer care but no response received till date.
Please rectify or replace the trolley and revert with ticket no. of resolution.
Tried to contact customer care provided no. but same was also not receiving call - [protected]