[Resolved]  Safexpress — brand new 55 inch led tv damaged by safexpress

Address:411015
Website:www.safexpress.com

Dear Sir,

This is to bring to your notice that my shipment under way bill number[protected] Brand New Panasonic LED TV is Damaged in Transit

The LED Screen of the television is Crushed. It is beyond any repair. It was a brand new LED TV.

Is this how you treat your customers?

The price of the TV is 74000, i will share invoice copy also.

Before booking itself i asked 1000 times, & safe express assured me that they will take care of it.

It has been so badly manhandled that even service centre cannot repair.

Awaiting your response & corrective action
+3 photos
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Jun 28, 2018
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Verified Support
May 24, 2018
Safexpress Customer Care's response
Please accept our sincere apologies for the damage. We are escalating the complaint to the concerned department. You will soon receive a call from us.
Jun 01, 2018
Updated by ivishwas
Till today there is no action.
Complaint comments 

Comments

I send goods to Gorakhpur on 11/05/18 my booking I'd is : 59197015
Till now it takes 8 days, there is no responsibility in that transport. Not delivered in time, my party was so angry with me, he want to return my goods, what can I do.
I sent Cashew boxes. Market depends on scarcity, if my goods not delivered in time he will face loss,

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