[Resolved] Safexpress — Courier received damaged | |||||
Hello good evening, I'm anjana jain from pune. I would like to claim the damages and lost parts from you. I had ordered spa trolley and 2 facial machines from zeenat slimming systems. I got parcel fully damaged for the trolley and also the machine box was a bit opened. Sending you the pics. I have lost two wheels of my trolley and the trolley tray is damaged with two acres bent. Pls check. It's a shame that your courier person in pune used to come daily from 15 may 2017 to deliver but not delivering my courier till today. Also he opened my courier and stole or lost and damaged my trolley parts. I have received only two wheels instead of four and screws are bent in one tray with wood blunt on one edge of the trolley tray. The person who delivered today took rs 100 for chai pani while i was busy checking my courier which was opened and torned. This is the courier guy number [protected]. He has blocked our number too. Pls send me my lost and damage parts by connecting the supplier who sent me this courier zeenat slimming system Regards Anjana jain [protected] (Waybill no.[protected] Suppliers address: - Zeenat slimming systems Plot no.86, sector 5, imt manesar, Gurgaon-122050 Haryana Ph.[protected] Mr. Pradeep sharma [protected] Was this information helpful? | |||||
Jun 22, 2017 Complaint marked as Resolved Safexpress customer support has been notified about the posted complaint. Verified Support May 22, 2017 Safexpress Customer Care's response Ms. Anjana, we would like to offer our deepest apologies for the trouble. We have already escalated your complaint to the concerned department. Please be assured of timely resolution.
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We have courier against docket no. 50144976 dt. 25.03.2017 Total package 07 Courier delivered but 3 package short and 50145033 dt. 26.04.2017 Total package 05 Courier delivered but 2 package short. You are request please see the matter and help us.
Regards,
Krishna Murari
[protected]