[Resolved]  Safexpress — damage to vehicle and luggage

Address:Rangapahar mil Station, Dimapur

1. I shipped my vehicle and luggage through your courier service id 85352475 which included royal enfield bullet and two steel boxes.
2. There is damage to both the steel boxes, many dent are there and hinges of box is also broken.
3. There is major dent on fuel tank of bike, rear left indicator is broken, bike handle is bent, scratches on front mudguard, side stand is bent.
4 there is major mishandling from your side and i had a bad experience o[censored]sing your courier service.
5. I am attaching the images of damage done.
6. I want compensation of the damage done and please take necessary action regarding the concerned team.
+11 photos
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Aug 13, 2021
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2020
Safexpress Customer Care's response
We are sorry to hear that. We are escalating your complaint to the concerned department. Our representative will get back to you soon.
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