Safexpress — Delivery of tv bought from flipkart

Address:New Delhi, Delhi, 403602
Website:www.safexpress.com

I am in the same problem as another complainant. I wonder if this problem is unique to GOA.

Ordered a TV on 28 Oct given date of 6th Nov. The item was not even picked up till as per details below

It may take 24 hrs for the tracking information to be updated by the courier.
Mon, 9th Nov03:30 pm
B2C Waybill Debagged (Sealed Bag) At PJI80

Tue, 3rd Nov03:20 pm
Pickup Request Updated At BANGALORE-80 - Pickup Date: 01/11/2015

Sun, 1st Nov03:03 am
Pickup Request Generated For BANGALORE-80 - Pickup Date: 01/11/2015

Fri, 30th Oct12:21 pm Bangalore
Dispatched to Safexpress Surface COD

Fri, 30th Oct12:21 pm Bangalore
Received At fkl_Jigani_01large

Fri, 30th Oct12:14 pm Bangalore
Expected at fkl_Jigani_01large

Fri, 30th Oct12:14 pm Bangalore
Dispached by WS Retail Services Pvt. Ltd

Fri, 30th Oct12:21 pm Bangalore Jigani Warehouse
Your item has been dispatched.

As of now it is just 15 kms away from me and still SafExpress is unable to give me the status update. Today is the 10th November and an online chat has not helped.

Distribution Redefined.. fancy nonsense.. should read.. DISTRIBUTION DENIED!

Cannot rate this company on any level! Forget delivery... Pickup...Tracking Updates...Information on chat.. Helpline [protected]...is useless.Have never heard it ring!

Hallelujah the other number works[protected]. Still useless. Flipkart should strike this company off its list of approved Logistic Providers especially for GOA
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Safexpress customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Reggie, we apologize for the inconvenience caused.Kindly mention the waybill number for speedy resolution.
Thanks.
They are so unprofessional, they broke my tv with reckless handling of the product.

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