Safexpress — Goods not delivered and getting excuses from the delivery persons

Address:

Athipalayam, near Ranganathar Engineering College on Kovilpalayam- Thudialur Road.

Sir, Our consignment number 97366517 booked on 21st July and arrived at Coimbatore on the 25th July. On the 27th evening a person called but no sign of him. On 28th we had called up your local office on mob.no.[protected], the lady assured us that it w'd be delivered on 29th. on the 29th your delivery person mob.no, [protected] called us and promised to deliver the parcel. Later on he asked us if we could go over to NGGO colony and collect the parcel. We were out of the office and informed that it was a matter another 6 km and requested him to go over to our office and deliver the goods. Finally around 7 pm we called him and he said that Ahtipalayam does not come under his route and said that some other person w'd deliver the goods. It is a matter of SHAME for SAFE EXPRESS to give us cock and bull story and we w'd be advising our Principals ( Peaerson India Ltd) not to send any consignment thro. Safe express. We will wait the whole day today and if nothing happens we will be lodging a Police Complaint and also take up this issue with Consumer Protection Council, which please note Thanks, , Great Books