[Resolved] Safexpress — Order not delivered after 5 days from Estimated date

lalith1986

from Pune, Maharashtra

Address:

Bangalore, Karnataka

Hi, Waybill number 82086953 has not been delivered yet and they keep giving new excuses every time I call them. The destination is bangalore where it has arrived on 8th of june however not yet delivered to the address after 10 days. They even dared to say they don't care even if I take it up with the consumer court. Even the shipper "pepper fry" is equally responsible for this as they're not initiating refund. They say they wouldn't do unless they receive the product back and safeexpress is not willing to deliver the product either to me or return it to pepperfry. Kindly assist me on how can file a legal case against both these companies as I have been facing mental harassment from both these companies from past few days. Thanks Lalith

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May 23, 2017

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2015

Safexpress Customer Care's response We apologize for the inconvenience caused.Kindly provide your conatct number as well to resolve your issue asap.Thanks

Jun 28, 2015

Updated by lalith1986 I couldn't believe the order delivered after 6 hours from posting the complaint. Hats off to this forum and thanks a ton to the guys working behind this. We need such effective forums to keep a tab on the institutions such as I mentioned, that take their customers for granted.

Once again, Thank you consumer complaints' team.

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Comments

lalith1986

from Pune, Maharashtra

I couldn't believe, I received the order in about 6 hours after lodging the complaint here, feel really thankful to the people behind this forum. We need such institutions to keep a check on companies like those that take consumer for granted.

Once again a big thank you to the team for quick assistance.