[Resolved]  Safexpress — paytm showing item delivered but I haven't received yet

Address:

Ranchi, Jharkhand, 835103

My order awb no.[protected] today i received a sms regardimg delivery of my product but soon after 8:20pm its showing item is delivered, paytm app is showing me item is delivered but i haven't got any call from safexpress, i tried calling the delivery boy but his number is out of range all d time, does u value our time?
I m having all d screenshots how much i tried to call the delivery boy and i also havn't received any call from safexpress
Kindly solve my issue or else i have to take further necessary steps