[Resolved] Safexpress — Regarding theft from my parcel | |||||
I am Mayank Dolas, Student from NIFTEM College Kundli, Sonipat, Haryana. I have sent a parcel in cardboard box to my home in Pune on 3/7/2017 and my bill no is 52332418. I have sent it with your worker named Pravin his phone no is [protected], [protected].. So while receiving it in pune my four pair of shoes were missing from the box. As my mom received my parcel she sent me the pics nd i saw that my four pairs of shoes were missing in the box it was worth 10000rs. As this is a serious issue and i have lost some valuable products from this parcel im very much disspointed with your services. As your name safe express clearly stands for safe service it is dissapointing to see such kind of behaviour from your side. I seriously request you guys to please do look into this very issue nd do solve it as soon as possible. Please do reply with the solution as i will be filing a complaint against the delivery person and your company soon. Do reply with a solution as soon as possible Was this information helpful? | |||||
Aug 16, 2017 Complaint marked as Resolved Safexpress customer support has been notified about the posted complaint. Verified Support Jul 09, 2017 Safexpress Customer Care's response We are extremely apologetic for the inconvenience caused to you. We are escalating your complaint to the concerned department. Your issue will be resolved soon.
Verified Support Jul 10, 2017 Safexpress Customer Care's response To assist you further, request you to kindly share your details along with contact number on [protected]@safexpress.com
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