[Resolved]  Safexpress — Safexpress package false information on website as well untrained staff

Address:	Rangareddy, Andhra Pradesh, 500072
Website:	www.safexpress.com

HI,

The service of yours is total unsatisfactory.
as the guy from final delivery location kukatpally safexpress called and ask for address, but did not turn up.

I clearly explained the address and it is an easy address.
I have took some where around 20-30 packages in 2 months time.

so, after waiting an hour called him, he then says he simply asked for address, so he would delivery next day.
After i questioned about waybill status on website showing out for delivery.
he simply said some excuses and said he would deliver tomorrow.

Local safexpress guy did not atleast attempt for delivery.
He simply calls customer to mislead them as if he really attempted delivery.

After this inconvenience of waiting 1 hour for package anticipating he would deliver, i called customer care and reported this inconvenience. you can check for call reference number COM[protected].

Waybill no: 45958042 which is a package booked on Amazon.com.
They did not do any attempt to deliver package on 4th feb'16 which showed on the website.
But they you have sent a message on 5th feb'16 1.26am saying package is out for delivery and again one more message after 2 mins saying attempt unsuccessfull. (in the midnight)

Please look into it and do not cause this inconvenience to customer for the working staff convenience.