[Resolved]  Safexpress — sent household stuff and they broke induction and damaged everything else

Hi
I was searching for good companies to deliver my household stuff from tamil nadu (Neyveli) to rajasthan (Bikaner) and initially i thought agarwal packers and movers but they are like 3-4 times expensive than safexpress so i chose safexpress.
Now i called them for pickup and they told me that they will pickup @12pm so i waited. Now i was transferred so i had other formalities to complete but i waited for them. After one hour i started my work and continuously kept calling them. Sometimes they are delivering goods nearby sometimes they are coming in 15mjn and sometimes in 10mins.
After everything they came @6pm.
After going through lots of other trouble, that by the way wasn't worth extra 15k, i got my stuff to their office.
Now they didn't have packaging material.
But thank god i already packed very extra cautiously.
As a side note: please don't ask them for packing. Do you own packing.
Otherwise you will regret your whole life.
Anyways so after reaching rajasthan their office didn't call me. Their customer care helpline will never pickup your phone. Their address is not
Was this information helpful?
No (0)
Yes (0)
Jan 6, 2019
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2018
Safexpress Customer Care's response
We are extremely apologetic for the inconvenience caused to you. To escalate your complaint to the concerned department, please share your contact details.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Safexpress
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    1069
    Pending
    208
    Resolved
    718
    Safexpress Phone
    +91 11 2678 3281
    Safexpress Address
    Mahipalpur Extension, NH-8, New Delhi, New Delhi, Delhi, India - 110037
    View all Safexpress contact information