[Resolved] Safexpress — sent household stuff and they broke induction and damaged everything else | |
Hi I was searching for good companies to deliver my household stuff from tamil nadu (Neyveli) to rajasthan (Bikaner) and initially i thought agarwal packers and movers but they are like 3-4 times expensive than safexpress so i chose safexpress. Now i called them for pickup and they told me that they will pickup @12pm so i waited. Now i was transferred so i had other formalities to complete but i waited for them. After one hour i started my work and continuously kept calling them. Sometimes they are delivering goods nearby sometimes they are coming in 15mjn and sometimes in 10mins. After everything they came @6pm. After going through lots of other trouble, that by the way wasn't worth extra 15k, i got my stuff to their office. Now they didn't have packaging material. But thank god i already packed very extra cautiously. As a side note: please don't ask them for packing. Do you own packing. Otherwise you will regret your whole life. Anyways so after reaching rajasthan their office didn't call me. Their customer care helpline will never pickup your phone. Their address is not Was this information helpful? | |
Jan 6, 2019 Complaint marked as Resolved Safexpress customer support has been notified about the posted complaint. Verified Support Dec 04, 2018 Safexpress Customer Care's response We are extremely apologetic for the inconvenience caused to you. To escalate your complaint to the concerned department, please share your contact details.
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